Negotiable
Undetermined
Remote
Remote
Summary: The OpenText Exstream consultant will design, build, and manage large-scale Customer Communications Management solutions using OpenText Communications Cloud Native. The role involves collaboration with various teams to modernize existing workloads and deliver high-volume communications in Kubernetes environments. Key responsibilities include solution design, migration, performance engineering, and stakeholder leadership. The consultant will also implement DevOps practices and ensure compliance with regulatory standards in communications.
Key Responsibilities:
- Design communications in Communications Designer; model flows in Communications Orchestrator; enable business-side edits in Content Author with robust approval workflows.
- Assess existing server-based/legacy packages and execute redesigns or rationalized lift-and-shift where appropriate.
- Engineer high-volume/bulk and interactive/on-demand outputs; profile engine throughput; partner with infra on Kubernetes scaling, HA/DR, and resource tuning.
- Implement automated build, test, and promotion pipelines; enforce domain-based promotions and approvals to production.
- Model inputs and outputs; ensure regulatory language integrity and brand governance.
- Troubleshoot CN design-tool/runtime issues; differentiate application vs infrastructure causes; drive root-cause and preventive actions.
- Coordinate multi-team factory model delivery; lead technical discussions with business areas; contribute to architecture decisions and platform roadmaps.
Key Skills:
- Hands-on with OpenText Exstream CE 25.x features; deep usage of Communications Designer, Content Author, Orchestrator, DAS/OTDS, and domain promotion workflows.
- Strong knowledge of Kubernetes, containerized deployments, scaling, and observability.
- CI/CD experience with Azure DevOps/Jenkins/Git; scripting skills in PowerShell/Bash for automation.
- Familiarity with data formats such as JSON, XML, and omni-channel outputs.
- Experience in on-prem to Cloud Native migrations and using .docx/PDF design importers.
- Experience coordinating multi-vendor delivery and developing the factory model.
Salary (Rate): £60
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job Title: OpenText Exstream consultant
Location: Remote
Job Type: Contract
You will design, build, and run large-scale Customer Communications Management (CCM) solutions on OpenText Communications (Exstream) Cloud Native (CN). The work spans document design in Communications Designer, orchestration with Communications Orchestrator, business content authoring via Content Author, and enterprise-grade promotion/approvals across non-prod and prod domains. You will collaborate with product owners, infra/runtime admins, DevOps, and cross-vendor teams to modernize on-prem Exstream workloads and deliver high-volume batch and real-time communications in Kubernetes environments (AKS/EKS/OpenText Cloud/private cloud).
Key Responsibilities
Solution design & build (Cloud Native):
Design communications in Communications Designer; model flows in Communications Orchestrator; enable business-side edits in Content Author with robust approval workflows.
Migration & modernization:
Assess existing server-based/legacy packages (including PUB-based apps). Execute redesigns or rationalized lift-and-shift where appropriate; leverage CN accelerators (e.g., .docx/PDF design importers, component export/import via DAS).
Performance & scale:
Engineer high-volume/bulk and interactive/on-demand outputs; profile engine throughput; partner with infra on Kubernetes scaling, HA/DR, and resource tuning (CPU/memory/vCores).
DevOps & CI/CD:
Implement automated build, test, and promotion pipelines (Azure DevOps/Jenkins/Git); enforce domain-based promotions and approvals to prod.
Data & channels:
Model inputs (JSON, XML, flat/reference/report files) and outputs (PDF/print streams/email/SMS/HTML); ensure regulatory language integrity and brand governance.
Operations & support:
Troubleshoot CN design-tool/runtime issues (e.g., save failures, timeouts); differentiate application vs infrastructure causes; drive root-cause and preventive actions.
Stakeholder leadership:
Coordinate multi-team factory model delivery; lead technical discussions with business areas; contribute to architecture decisions and platform roadmaps.
Required Skills & Experience
OpenText Exstream:
Hands-on with CE 25.x features; deep usage of Communications Designer, Content Author, Orchestrator, DAS/OTDS, and domain promotion workflows.
Cloud & containers:
Strong knowledge of Kubernetes (AKS/EKS/OpenText Cloud), containerized deployments, scaling, observability; familiarity with CN being deployable anywhere (public/private/off-cloud).
DevOps & scripting:
CI/CD (Azure DevOps/Jenkins/Git), pipeline governance; scripting (PowerShell/Bash) for automation.
Data formats & channels:
JSON, XML, flat/reference/report inputs; omni-channel outputs (PDF/print/email/SMS/web).
Migration know-how:
On-prem (classic) to CN migrations, PUB rationalization; experience using .docx/PDF design importers introduced in 25.x.
Nice-to-Have
Experience coordinating multi-vendor delivery and developing the factory model (20+ developers).