
Only on w2 Need submissions for ServiceNow SOM Technical Product Manager, Remote
Posted 4 days ago by 1754039960
Negotiable
Outside
Remote
USA
Summary: The role is for a ServiceNow SOM Technical Product Manager who will lead the implementation of a ServiceNow Sales Order Management system. The ideal candidate should possess strong technical expertise and product management skills, focusing on AI-driven solutions to enhance stakeholder outcomes. This position is remote and requires immediate availability for interviews. Candidates are encouraged to submit their resumes along with specific personal and professional details.
Key Responsibilities:
- Drive end-to-end product ownership, ensuring continuous inspection of product health and delivering actionable insights.
- Demonstrate a strong sense of urgency to resolve product issues, rallying cross-functional teams toward timely resolutions.
- Collaborate with stakeholders to define, manage, and execute the product roadmap aligned with business priorities.
- Partner with stakeholders to gather, analyze, and prioritize product requirements.
- Design AI-enabled solutions addressing real business challenges with a strong focus on user experience.
- Define user stories, use cases, and acceptance criteria to guide the development lifecycle.
- Continuously iterate on features to improve adoption and address evolving needs.
- Leverage deep understanding of the technology stack, architecture, and platform constraints.
- Collaborate with engineering teams to ensure technical feasibility and successful delivery.
- Provide subject matter expertise on ServiceNow platform capabilities and SOM functionalities.
Key Skills:
- 12+ years of software product management experience.
- Bachelor's degree in computer science, Engineering, Business, or related field (preferred).
- Proven experience with ServiceNow SOM implementations (Sales Automation or CPQ focus).
- Strong knowledge of CPQ, CRM, and related third-party integrations.
- ServiceNow SOM certification and formal training required.
- Proficiency in AI-enabled solution design and enterprise platform architecture.
- Strong sense of ownership and urgency to resolve product issues.
- Excellent collaboration skills with distributed, international teams.
- High emotional intelligence with proven conflict resolution and stakeholder management abilities.
- Exceptional communication skills (verbal, written, and presentation).
- Experience with Agile and Scrum product management frameworks.
- Strong analytical and problem-solving skills with a detail-oriented mindset.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
- Product Ownership & Strategy
- Drive end-to-end product ownership, ensuring continuous inspection of product health and delivering actionable insights.
- Demonstrate a strong sense of urgency to resolve product issues, rallying cross-functional teams toward timely resolutions.
- Collaborate with stakeholders to define, manage, and execute the product roadmap aligned with business priorities.
- Requirements Gathering & Solution Design
- Partner with stakeholders to gather, analyze, and prioritize product requirements.
- Design AI-enabled solutions addressing real business challenges with a strong focus on user experience.
- Define user stories, use cases, and acceptance criteria to guide the development lifecycle.
- Continuously iterate on features to improve adoption and address evolving needs.
- Technical Collaboration
- Leverage deep understanding of the technology stack, architecture, and platform constraints.
- Collaborate with engineering teams to ensure technical feasibility and successful delivery.
- Provide subject matter expertise on ServiceNow platform capabilities and SOM functionalities.
- Experience & Education
- 12+ years of software product management experience.
- Bachelor s degree in computer science, Engineering, Business, or related field (preferred).
- Technical & Domain Expertise
- Proven experience with ServiceNow SOM implementations (Sales Automation or CPQ focus).
- Strong knowledge of CPQ, CRM, and related third-party integrations.
- ServiceNow SOM certification and formal training required.
- Proficiency in AI-enabled solution design and enterprise platform architecture.
- Leadership & Communication Skills
- Strong sense of ownership and urgency to resolve product issues.
- Excellent collaboration skills with distributed, international teams.
- High emotional intelligence with proven conflict resolution and stakeholder management abilities.
- Strong understanding of sales cycles, processes, and standard selling motions.
- Exceptional communication skills (verbal, written, and presentation).
- Methodologies & Tools
- Experience with Agile and Scrum product management frameworks.
- Skilled in gathering requirements and translating them into actionable product roadmaps.
- Strong analytical and problem-solving skills with a detail-oriented mindset.