Onboarding Specialist
Posted Today by Motion Recruitment Partners, LLC
Negotiable
Undetermined
Remote
Remote or Los Angeles, California
Summary: The Onboarding Specialist will support the onboarding process for new hires in the IT and FBS organizations at a major U.S. insurance company. This role involves ensuring a positive customer experience, managing equipment and access orders, and collaborating with various teams to facilitate a smooth onboarding experience. The position is a 6-month remote contract, requiring effective communication and problem-solving skills. Applicants must be authorized to work in the U.S. on a full-time basis.
Key Responsibilities:
- Responsible for ensuring a positive customer experience for end users in the onboarding process of system setup for the IT and FBS organizations, including hardware, application access, identification, and networks. Orders equipment, software, IDs, and entitlements for resource onboarding assets.
- Acts as a resource to all IT and FBS new hires and their leadership team for questions and supplies necessary resources required to successfully onboard.
- Partners closely with talent acquisition teams to anticipate needs and ensure proper system access for new hires, rehires, and contingent workers.
- Coordinates with hiring managers and suppliers for new hire support.
- Responds effectively to employees and contractors to coordinate and handle post-onboarding needs.
- Manages and responds timely to regular inquiries from IT and FBS teams.
- Provides efficient resolutions to unforeseen issues such as lost access and licensing restrictions.
- Serves as a first responder to system issues and gaps in applications and tools.
- Collaborates with peer partners to ensure governance, standardization, and change management controls are in place.
- Regularly utilizes the Quickbase application to maintain data, generate work, develop reports, and identify issues for further handling.
- Adapts quickly and responds appropriately to changing environments relating to unexpected change requests, migrations, and/or software updates.
- Provides strong collaboration with internal teams and participates in new initiatives, enhancements and/or projects to better understand technical needs and access requests to ensure success.
- Performs other duties as assigned.
Key Skills:
- Experience in onboarding processes and customer service.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and respond to inquiries in a timely manner.
- Proficiency in using applications like Quickbase for data management.
- Problem-solving skills to address unforeseen issues.
- Collaboration skills to work with various teams and stakeholders.
- Adaptability to changing environments and requests.
Salary (Rate): undetermined
City: Los Angeles
Country: United States
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Our client is looking for an Onboarding Specialist for a 6-month contract and will be working remotely.
Come work for one of the largest insurance companies in the U.S. and help people and businesses become smarter and better prepared to protect the things that matter most to them.
Contract Duration: 6 Months
What You Will Be Doing Daily Responsibilities
- Responsible for ensuring a positive customer experience for end users in the onboarding process of system setup for the IT and FBS organizations, including hardware, application access, identification, and networks. Orders equipment, software, IDs, and entitlements for resource onboarding assets.
- Acts as a resource to all IT and FBS new hires and their leadership team for questions and supplies necessary resources required to successfully onboard.
- Partners closely with talent acquisition teams to anticipate needs and ensure proper system access for new hires, rehires, and contingent workers.
- Coordinates with hiring managers and suppliers for new hire support.
- Responds effectively to employees and contractors to coordinate and handle post-onboarding needs.
- Manages and responds timely to regular inquiries from IT and FBS teams.
- Provides efficient resolutions to unforeseen issues such as lost access and licensing restrictions.
- Serves as a first responder to system issues and gaps in applications and tools.
- Collaborates with peer partners to ensure governance, standardization, and change management controls are in place.
- Regularly utilizes the Quickbase application to maintain data, generate work, develop reports, and identify issues for further handling.
- Adapts quickly and responds appropriately to changing environments relating to unexpected change requests, migrations, and/or software updates.
- Provides strong collaboration with internal teams and participates in new initiatives, enhancements and/or projects to better understand technical needs and access requests to ensure success.
- Performs other duties as assigned.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.