OnBase Administrator/Developer || Must be local to WI
Posted Today by V.L.S. Systems, Inc
Negotiable
Undetermined
Remote
Remote
Summary: The OnBase Administrator/Developer role focuses on providing user support, resolving issues, and enhancing user experience through low-to-no-code solutions. The position requires collaboration with business users to troubleshoot existing systems and implement design improvements while adhering to agency policies. Candidates must possess relevant certifications and experience in building OnBase solutions. This role is remote and requires strong communication and analytical skills.
Key Responsibilities:
- User support and triage of issues, and timely resolution of assigned tickets
- Identifying patterns of tickets to isolate true root cause and propose solutions and/or changes
- Understanding business requirements to achieve OCI's desired outcomes, while adhering to agency policies and procedures
- Suggesting, and demonstrating, conceptual designs to improve the user experience
- High quality module configuration and design using low-to-no-code approach, with minimal oversight
- Communication of important updates and/or necessary changes to Management, where appropriate
- Recommendation for design improvements to existing solutions
- Standard development environment requirements, to include documentation and task tracking
- Support for other OCI IT team initiatives as needed
Key Skills:
- Completed or recently renewed OnBase Certified Workview Developer (OCWV) certification, within the past 4 years
- Building OnBase low-to-no code solutions, following Hyland best practices and design methodology
- Strong communication skills, including verbal (phone/video) and written (email)
- Strong analytical, organizational, and task management skills
- Desire and ability to actively participate in business requirements gathering sessions and technical reviews
- Troubleshooting pre-existing OnBase solutions with minimal existing documentation
- Creating and editing business processes and technical documentation
- Working directly with business users to resolve production issues timely and correctly
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Example Responsibilities:
- User support and triage of issues, and timely resolution of assigned tickets
- Identifying patterns of tickets to isolate true root cause and propose solutions and/or changes
- Understanding business requirements to achieve OCI s desired outcomes, while adhering to agency policies and procedures
- Suggesting, and demonstrating, conceptual designs to improve the user experience
- High quality module configuration and design using low-to-no-code approach, with minimal oversight
- Communication of important updates and/or necessary changes to Management, where appropriate
- Recommendation for design improvements to existing solutions
- Standard development environment requirements, to include documentation and task tracking
- Support for other OCI IT team initiatives as needed
Experience:
REQUIRED |
STRONGLY DESIRED |
Completed or recently renewed OnBase Certified Workview Developer (OCWV) (Hyland Certified OnBase WorkView Administrator) certification, within the past 4 years Building OnBase low-to-no code solutions, following Hyland best practices and design methodology: o Workview standalone applications o Workflow standalone lifecycles o Workflow/Workview combined solutions o Document Composition templates Design thinking determine and work toward an outcome, not just following a list of steps Troubleshooting pre-existing OnBase solutions with minimal existing documentation Creating and editing business processes and technical documentation Working directly with business users to resolve production issues timely and correctly Strong communication skills, including verbal (phone/video) and written (email) Strong analytical, organizational, and task management skills Desire and ability to actively participate in business requirements gathering sessions and technical reviews
|
State and/or Local Government work history Any CompTIA certifications Windows Server administration experience IT Service Management (ITIL) certification Jira experience (user/and or developer) Agile and Waterfall SDLC (and the ability to determine the best approach given a business need) Records Retention (the process in general, how it works) OnBase Reporting Dashboards experience Microsoft Visio experience Microsoft SharePoint experience Database reporting experience
|
Top Required Skills & Years of Experience: (5+ years)
- Completed or recently renewed OnBase Certified Workview Developer (OCWV) (Hyland Certified OnBase WorkView Administrator) certification, within the past 4 years. Attach certification at time of submission if possible.
- Building OnBase low-to-no code solutions, following Hyland best practices and design methodology:
- Workview standalone applications
- Workflow standalone lifecycles
- Workflow/Workview combined solutions
- Document Composition templates
- Design thinking determine and work toward an outcome, not just following a list of steps
- Troubleshooting pre-existing OnBase solutions with minimal existing documentation
- Working directly with business users to resolve production issues timely and correctly
Nice to Have Skills:
- State and/or Local Government work history
- IT Service Management (ITIL) certification