Non-Technical Product Manager IV (Remote)

RESPONSIBILITIES

A client with Kforce is seeking a Non-Technical Product Manager IV (Staff) to join their team. This is a remote position.

Summary

As part of the GTM Programs & Operations team within the client's Global Partner Ecosystem (GPE), the Staff Non-Technical Product Manager will be a strategic driver in building and scaling the pricing, tiering, benefits, and incentives infrastructure for our unified Partner Program.

This individual will design and operationalize the systems, policies, and cross-functional workflows that underpin our next-generation, points-based partner program and flexible commercial models.

In this role, you will collaborate across GPE, Product, Engineering, Finance, Data Science, Legal, GTM Ops and other cross-functional teams to bring the Benefits Marketplace vision to life.

You will lead initiatives that align business logic, partner experience, and operational scale to ensure every partner-regardless of type-can understand their status, earn points, and unlock benefits that drive joint success.

This is a critical hire as the client shifts to a platform-first company. You will help redefine how we measure partner value and build the processes that make our ecosystem scalable, intelligent, and equitable.

Key Responsibilities

Tiering System Ownership:

Lead the operational design and evolution of points-based tiering framework

Define tier progression criteria, attribution logic, and enforcement policies to ensure fairness, consistency, and auditability

Partner with data science and analytics to ensure transparency in point accrual and tier scoring logic

Benefits & Incentives Strategic Execution:

Co-lead the rollout of the Benefits Marketplace, including operational processes for points redemption, eligibility, and benefit delivery across tiers

Define rules and automation requirements for pricing and incentives (e.g., rebates, revenue share bonuses, MDF eligibility, technical support access, enablement unlocks, etc.)

REQUIREMENTS

10+ years in partner programs, GTM operations, channel strategy, or customer incentive operations, ideally in a B2B SaaS, technology platform or financial services company

Proven success leading and launching pricing, tiering or loyalty frameworks and programs, particularly those using dynamic points or engagement scoring systems

Deep understanding of commercial models (reseller, revenue share, referral) and how benefits drive adoption and partner satisfaction

Operational systems thinker with hands-on experience in tooling (e.g., Salesforce, Gainsight, PRM systems, Airtable)

Strong collaboration and stakeholder management across GTM, finance, legal, product, and data orgs

Exceptional communication and documentation skills with the ability to translate complex program design into actionable, repeatable processes

Bonus: Experience scaling tiered partner programs globally with regulatory compliance and revenue recognition in mind

Compensation Information

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

Benefits

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees.

Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

Equal Opportunity

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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