NICE CXone Integration Developer
Location: Remote (occasional travel)
Day Rate: Competitive - market rate
Duration: 6 months initial, extension possible
Clearance: Must be SC eligible
Sector: Public
Key responsibilities:
- Develop integrations using NICE CXone APIs and integration services
- Build CXone Studio REST integrations, customer-data retrieval and screen pops
- Integrate CXone with CRM and case-management platforms
- Handle API errors, timeouts, retries and failure scenarios
- Test, validate and debug APIs, with automated testing and monitoring
- Document integrations and support releases through CI/CD
Essential skills and experience:
- 4+ years in integration, application or software development
- Strong, recent hands-on NICE CXone integration experience
- REST APIs, web services, JSON and XML
- OAuth 2.0, OpenID Connect and token management
- CRM and case-management integration
- Source control, CI/CD and deployment practices
Desirable:
- NICE CXone certification
- Public sector or regulated environment experience
One-stage interview process - please apply with your latest CV and day rate expectations.