Network Support Technician- 5 years of telecommunications experience in Ethernet and IP platforms.
Posted 2 weeks ago by 1754549750
Negotiable
Outside
Remote
USA
Summary: The Network Support Technician role requires hands-on expertise in vendor platforms and network monitoring, with a strong background in telecommunications and customer circuit deployments. The position involves troubleshooting network-related issues and repairing Ethernet and IP equipment. Candidates should have experience with various network protocols and equipment, as well as excellent customer service skills.
Key Responsibilities:
- Hands-on experience with vendor platforms including Juniper, Cisco, Accedian, Cyan (Ciena), and Nokia.
- Minimum 4 5 years of telecommunications experience in Ethernet and IP platforms.
- Conduct in-depth troubleshooting of all network-related issues.
- Monitor, troubleshoot, and repair Ethernet and IP equipment and associated protocols such as BGP, MPLS, Ethernet Switching, Spanning Tree, and others.
- Must have experience with SONET, SDH, Telco, FTT, and DWDM networks.
- Perform RFC 2544 tests and troubleshoot fiber issues using OTDR tests with field support.
- Experience in a NOC environment is a plus.
- Preferred professional certifications: Cisco, Juniper, Nokia.
- Document work efforts and troubleshooting status in the trouble ticketing system.
- Perform maintenance and repair activities independently with minimal supervision.
- Provide excellent customer service with strong written and verbal communication skills in English.
- 3 5 years of experience in troubleshooting and repairing Ethernet & IP networks delivered over transport and fiber.
Key Skills:
- Hands-on experience with vendor platforms (Juniper, Cisco, Accedian, Cyan (Ciena), Nokia).
- 4-5 years of telecommunications experience in Ethernet and IP platforms.
- In-depth troubleshooting of network-related issues.
- Experience with Ethernet and IP equipment and protocols (BGP, MPLS, Ethernet Switching, Spanning Tree).
- Experience with SONET, SDH, Telco, FTT, and DWDM networks.
- RFC 2544 testing and OTDR testing for fiber issues.
- Experience in a NOC environment.
- Professional certifications (Cisco, Juniper, Nokia) preferred.
- Strong written and verbal communication skills in English.
- 3-5 years of experience in troubleshooting and repairing Ethernet & IP networks.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Network Support Technician with hands-on expertise in vendor platforms, network monitoring, and equipment repair.
Strong background in Telecommunications and customer circuit deployments.
Key Responsibilities:
- Hands-on experience with vendor platforms including Juniper, Cisco, Accedian, Cyan (Ciena), and Nokia.
- Minimum 4 5 years of telecommunications experience in Ethernet and IP platforms.
- Conduct in-depth troubleshooting of all network-related issues.
- Monitor, troubleshoot, and repair Ethernet and IP equipment and associated protocols such as BGP, MPLS, Ethernet Switching, Spanning Tree, and others.
- Must have experience with SONET, SDH, Telco, FTT, and DWDM networks.
- Perform RFC 2544 tests and troubleshoot fiber issues using OTDR tests with field support.
- Experience in a NOC environment is a plus.
- Preferred professional certifications: Cisco, Juniper, Nokia.
- Document work efforts and troubleshooting status in the trouble ticketing system.
- Perform maintenance and repair activities independently with minimal supervision.
- Provide excellent customer service with strong written and verbal communication skills in English.
- 3 5 years of experience in troubleshooting and repairing Ethernet & IP networks delivered over transport and fiber.
Experience: 8-10 Years .