Network Services Engineer
Posted Today by Goldenpick Technologies LLC
Negotiable
Undetermined
Remote
Remote
Summary: The Network Services Engineer role involves supporting, monitoring, and troubleshooting LAN/WAN and telecom infrastructure, ensuring network uptime and resolving connectivity issues. The position requires collaboration with engineers and managers on complex network tasks while providing training and support to users and IT staff. A strong understanding of TCP/IP networking and hands-on experience in enterprise environments is essential. The role also emphasizes the use of AI tools to enhance productivity in various network-related activities.
Key Responsibilities:
- Support, monitor, test, and troubleshoot LAN/WAN and telecom infrastructure
- Monitor network uptime and resolve connectivity issues escalated from Level 1 support
- Install, maintain, patch, and secure network and telecom equipment
- Perform routine network maintenance and recommend/schedule repairs
- Support and train users and IT staff on network/telecom troubleshooting
- Collaborate with engineers and managers on complex network tasks
Key Skills:
- LAN/WAN Networking
- Network Troubleshooting
- TCP/IP
- Network Hardware & Telecom Equipment
- Network Monitoring
- Experience working in an ITIL environment
- Hands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environments
- Strong understanding of TCP/IP networking, network hardware, and connectivity issue resolution
- Demonstrate proficiency with enterprise-approved AI tools
- Maintain approximately 90% weekly usage of approved platforms such as GitHub Copilot, Microsoft 365 Copilot, and other sanctioned GenAI solutions
- Leverage AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making activities
- Continuously develop skills and stay current with evolving AI capabilities and best practices
Salary (Rate): £35.00 hourly
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
- Support, monitor, test, and troubleshoot LAN/WAN and telecom infrastructure
- Monitor network uptime and resolve connectivity issues escalated from Level 1 support
- Install, maintain, patch, and secure network and telecom equipment
- Perform routine network maintenance and recommend/schedule repairs
- Support and train users and IT staff on network/telecom troubleshooting
- Collaborate with engineers and managers on complex network tasks
Mandatory Skills (no less than 7 years):
- LAN/WAN Networking
- Network Troubleshooting
- TCP/IP
- Network Hardware & Telecom Equipment
- Network Monitoring
Experience working in an ITIL environment
Hands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environments. Strong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoring.
Demonstrate proficiency with enterprise-approved AI tools.
Maintain approximately 90% weekly usage of approved platforms such as GitHub Copilot, Microsoft 365 Copilot, and other sanctioned GenAI solutions.
Leverage AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making activities.
Continuously develop skills and stay current with evolving AI capabilities and best practices.