Key Responsibilities
- Deliver Prisma Access and SASE solutions across enterprise environments
- Support end-to-end implementation, migration, optimisation, and operational activities
- Act as a key technical contact within customer engagements
- Participate in workshops, requirements gathering, and technical design sessions
- Produce and maintain:
- High-Level Designs (HLDs)
- Low-Level Designs (LLDs)
- Migration plans
- Operational and implementation documentation
- Support migrations from:
- Legacy VPN solutions
- MPLS environments
- On-prem Firewall estates
- Troubleshoot complex network and security issues
- Work closely with project managers, architects, consultants, and customer teams
- Provide technical guidance, operational support, and knowledge transfer
- Contribute to improving delivery standards and best practices across projects
Required Experience
- Strong hands-on Prisma Access experience within enterprise environments
- Strong understanding of:
- SASE/SSE architectures
- Enterprise networking
- Routing and VPN technologies
- Firewall technologies
- Zero Trust access models
- Identity integration such as Entra ID/Azure AD/Okta
- Experience delivering within customer-facing consulting, engineering, or professional services environments
- Comfortable working directly with enterprise stakeholders and technical teams
- Strong documentation capability including HLDs and LLDs
- Experience supporting large migration and transformation programmes