Key Responsibilities
- Act as the Level 3 escalation point for complex network issues involving Cisco LAN/WLAN and Palo Alto CloudGenix SD-WAN.
- Troubleshoot enterprise networking technologies, including LAN, WAN, WLAN, SD-WAN, MPLS, routing, and switching.
- Perform proactive network assessments and identify potential vulnerabilities and performance improvements.
- Support network disaster recovery testing, high availability, and failover activities.
- Mentor and provide technical guidance to junior network engineers and production support teams.
- Coordinate with internal teams, vendors, architects, and senior management.
- Maintain network documentation, technical reports, troubleshooting procedures, and operational runbooks.
- Participate in incident management, problem management, and network improvement initiatives.
- Ensure network operations follow established standards and governance procedures.
Required Technical Skills
- Strong expertise in enterprise networking technologies.
- Cisco Wired and Wireless LAN, WLAN controllers, and access points.
- Palo Alto CloudGenix SD-WAN.
- Routing and switching protocols: BGP, OSPF, EIGRP, MPLS.
- LAN, WAN, MAN, WLAN, TCP/IP, DNS, DHCP, IPv4, IPv6.
- Network security: Firewalls, VPN, ACL, NAC, QoS, IPsec, GRE.
- Wireless technologies, Wi-Fi, RF, and Distributed Antenna Systems (DAS).
- Network troubleshooting and Level 3 escalation experience.
- Network monitoring tools: Cisco DNA Center, Wireshark, Splunk, NetScout, SevOne.
- Configuration management tools: Forward Networks and HPNA.
- JIRA, Confluence, Agile, and Scrum.
Rate:
Not specified
Location:
Remote
IR35 Status:
Outside
Remote Status:
Remote
Industry:
IT
Seniority Level:
Senior