Network Engineer

Job Title: Network Engineer

Job Description

This position plays a critical role in supporting network-related incidents across all office and warehouse locations throughout Europe (300+ sites). The engineer will be responsible for handling escalated incidents - from 2nd to 4th line - ensuring swift and effective resolution. The engineer will collaborate with a wide range of stakeholders, including site IT teams, end users, and managers, often in high pressure situations where users are urgently seeking assistance.

Responsibilities

• Incident Management: Act as the last line of defence for troubleshooting complex network issues across more than 300 sites.
• Stakeholder Engagement: Work closely with site IT teams, SRE teams, and end users across various regions, providing expert guidance and support.
• Collaboration: Engage in Real Time incident resolution via Microsoft Teams chats, managing multiple open tickets and maintaining clear communication throughout.
• Technical Leadership: Own and resolve issues related to connectivity, network slowness, high utilisation, and general performance degradation.

Essential Skills

• Troubleshooting Expertise: Proven experience in large enterprise environments, with a strong ability to diagnose and resolve advanced network issues.
• Communication & Organisation: Excellent interpersonal skills and the ability to manage multiple conversations and tickets simultaneously via Teams.
• Routing & Switching: Strong hands-on experience with Cisco technologies.
• Firewall Management: Proficiency with Palo Alto Firewalls.
• Cloud Networking: Familiarity with Azure networking and Cisco ACI.
• Security & Access: Experience with Zscaler and secure access solutions.

Why Work Here?

Join a dynamic team where you have the opportunity to make a significant impact on network operations across Europe. Benefit from a collaborative environment that values innovation and continuous learning. This role is fully remote working. Enjoy a flexible work schedule that supports a healthy work-life balance.

Job Type & Location

This is a Contract position and is fully remote working.

Slough, UK

400.00 GBP Daily

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.