Role Overview
The consultant will immediately take ownership of two existing client accounts, approximately 35 hours/month per account.
They will become the primary NetSuite resource for these clients, handling ongoing support, enhancements, troubleshooting, and client communication.
Must-Have Skills
- NetSuite Administration / Consulting
- Managed Services / Post-go-live support
- Support ticket management
- Troubleshooting and enhancements
- Saved Searches
- Workflows
- Reports & Dashboards
- Client-facing communication
- Ability to independently manage multiple client priorities
Preferred
- Strong accounting/finance fundamentals
- Experience with GL, AP, AR and financial processes
- Previous experience supporting multiple NetSuite clients/accounts
Candidate Profile
We need someone who is hands-on, client-facing and comfortable working independently.
Avoid candidates who are purely functional/implementation-focused without meaningful production support or managed-services experience.