Key Responsibilities
- Design, build, and maintain Terraform modules and Ansible playbooks/roles for ONTAP provisioning, SVM/volume lifecycle management, SnapMirror/SnapCenter operations, and fleet-wide configuration drift remediation.
- Partner with SSG engineers to extend existing automation (e.g., self-service backup/restore workflows, capacity reclamation scripting) into standardized, version-controlled IaC pipelines.
- Apply AI/ML capabilities — including NetApp BlueXP/AIOps tooling, anomaly detection, and LLM-assisted diagnostics — to reduce time-to-resolution and to support predictive capacity and health management across the fleet.
- Support integration work between ONTAP telemetry, Metabase/Snowflake reporting, and ServiceNow ITOM Event Management webhook pipelines.
- Support NetApp snapshot and clone technology (Snapshot, FlexClone) automation and NFS datastore lifecycle management across the fleet.
- Document runbooks, automation architecture, and operational procedures; provide knowledge transfer and upskilling to SSG engineers on IaC and AI-assisted operations practices.
Required Qualifications
- 8+ years of experience with NetApp ONTAP administration in enterprise, multi-cluster environments (SVMs, FlexVols/FlexGroups, SnapMirror, SnapCenter, CIFS/NFS).
- 3+ years hands-on experience writing and maintaining Terraform for infrastructure provisioning, including NetApp/ONTAP or adjacent storage/infrastructure providers.
- 3+ years hands-on experience with Ansible for configuration management and operational automation (playbooks, roles, idempotent task design).
- Demonstrated experience applying AI/ML or LLM-based tooling to infrastructure or storage operations (e.g., predictive analytics, anomaly detection, AI-assisted scripting or troubleshooting, AI-output verification practices).
- Strong scripting ability in Python and/or PowerShell for automation glue code, API integration, and reporting.
- Working knowledge of REST API-based automation against ONTAP and adjacent platforms.
- Experience with version control and CI/CD practices (Git-based workflows) for infrastructure code.
- Excellent written communication skills for runbook and architecture documentation.