Mystery Caller – Homecare Quality Checks Remote | Part-Time | Paid Per Task
Posted 3 days ago by Top Homecare
Negotiable
Undetermined
Remote
United Kingdom
Summary: The role of Mystery Caller involves conducting quality checks with homecare providers through scheduled phone calls. The individual will assess the agency's handling of initial conversations and provide feedback based on their interactions. This part-time position offers flexibility and is compensated per completed task. All necessary guidance will be provided in advance.
Key Responsibilities:
- Make or receive scheduled phone calls with homecare agencies
- Follow a simple brief provided in advance
- Pay attention to how the call is handled
- Submit clear feedback after each call
Key Skills:
- Reliability
- Good communication skills
- Attention to detail
- Ability to provide constructive feedback
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We’re looking for reliable individuals to help carry out quality checks with homecare providers over the phone. You’ll be making or receiving scheduled calls and assessing how the agency handles the initial conversation. After each call, you’ll complete a short feedback form based on the interaction, tone, and overall approach.
What the role involves:
- Make or receive scheduled phone calls with homecare agencies
- Follow a simple brief provided in advance
- Pay attention to how the call is handled
- Submit clear feedback after each call
This is a flexible, part-time role you can do from home, paid per completed task. All guidance is provided ahead of time.