Murex Support Engineer
Posted 5 days ago by 1750264931
Negotiable
Outside
Remote
USA
Summary: We are seeking a Murex Support Engineer to provide day-to-day support and troubleshooting for a large-scale Murex MX.3 platform. The ideal candidate will have approximately 3 years of hands-on Murex experience and will work under the guidance of senior engineers to enhance technical expertise while ensuring production stability. This role involves monitoring systems, managing environments, and developing automation scripts. The position is remote, allowing flexibility in work arrangements.
Key Responsibilities:
- Support day-to-day operations of production and UAT Murex environments
- Monitor systems, run health checks, and investigate technical issues
- Assist in log analysis, root cause identification, and escalation to L1/L2/L3 teams
- Help manage environments: clone, refresh, and decommission as needed
- Develop and maintain basic scripts (Shell, Python, Perl) to automate tasks
- Contribute to Datamart and MxML report support
- Batch job monitoring and trade workflow issue tracking
- End-of-day and interface process monitoring
- Model deployment and system updates
- Work with functional teams to understand issues tied to settlement, reporting, and risk
Key Skills:
- 3+ years of Murex MX.3 experience in a technical or support capacity
- Familiarity with Unix/Linux systems and command-line operations
- Exposure to scripting languages: Shell, Python, or Perl
- Some hands-on experience with Datamart, batch jobs, trade workflows, or environment tasks
- Ability to read and understand logs, and assist in troubleshooting system issues
- Interest in developing skills around environment management and automation
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Position: Murex Support Engineer
Location: Remote, USA
Duration: Long term contract
Role Summary:
We are looking for a Murex Support Engineer to assist in the day-to-day support, troubleshooting, and environment operations of a large-scale Murex MX.3 platform. This role is ideal for candidates with around 3 years of hands-on Murex experience who want to build deeper technical expertise while supporting production stability and automation initiatives. You will work under the guidance of senior engineers and architects.
Key Responsibilities:
- Support day-to-day operations of production and UAT Murex environments
- Monitor systems, run health checks, and investigate technical issues
- Assist in log analysis, root cause identification, and escalation to L1/L2/L3 teams
- Help manage environments: clone, refresh, and decommission as needed
- Develop and maintain basic scripts (Shell, Python, Perl) to automate tasks
- Contribute to:
- Datamart and MxML report support
- Batch job monitoring and trade workflow issue tracking
- End-of-day and interface process monitoring
- Model deployment and system updates
- Work with functional teams to understand issues tied to settlement, reporting, and risk
Required Skills:
- 3+ years of Murex MX.3 experience in a technical or support capacity
- Familiarity with Unix/Linux systems and command-line operations
- Exposure to scripting languages: Shell, Python, or Perl
- Some hands-on experience with Datamart, batch jobs, trade workflows, or environment tasks
- Ability to read and understand logs, and assist in troubleshooting system issues
- Interest in developing skills around environment management and automation
Functional Awareness:
- Basic understanding of the Murex trade lifecycle, including booking and processing
- Exposure to collateral, settlement, or reporting flows is a plus
- Willingness to work with functional teams to resolve production-related issues
Soft Skills:
- Curious and eager to learn from senior team members
- Good communication and documentation skills
- Detail-oriented, reliable, and capable of handling support responsibilities in a production setting
- Proactive mindset with the ability to follow through on assigned tasks
Preferred Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- Familiarity with Murex domains such as:
- S4C Reporting and batch processing
- PAC Workflow and event processing
- CEM Environment and infrastructure setup
- Experience with DevOps tools (e.g., Git, Jenkins) or cloud environments (AWS, Azure) is a plus