Microsoft Dynamics CRM Implementation Specialist

Role: Microsoft Dynamics CRM Implementation Specialist (Sales Module)

Location: 100% Remote

Duration: Long Term Contract

Client: IntraSystems

Inside Info

• This role is within our group companies, need a Strong Microsoft Dynamics 365 CRM expert level consultant who can do an end-to-end implementation.
• It s like our candidate helping the client ( IntraSystems/end client) with his expertise on this product implementation, like a consultant.

Hiring Manager Notes

• Looking for Microsoft Dynamics CRM Implementation Specialist who can take care of the implementing Dynamics 365 CE (Sales, Customer insights for journeys, Customer Service, project service) solutions from pre-sales work through the project life cycle to go-live and on-going support.
• As a D365 technical Implementation Specialist you will be leading migration to Dynamics 365 modules with many advanced tools and techniques.
• You might utilize AI driven migration methodologies to accelerate these migrations.

Responsibilities

• Delighting the customers with exceptional customer service
• Lead the migration to Dynamics process with the engineering team.
• Architect, Design and build D365 solutions that meet client objectives.
• Implement D365 (Sales, customer Insights (Data & Journeys) solutions that meet client objectives.
• Utilize your knowledge of business processes and best practices to advise and guide the customer during pre-implementation consulting engagements such as Requirements Gathering, Fit Gap Assessments, Design, blueprint and Configuration.
• Analyze source, target system data, and identify potential challenges, such as data inconsistencies, duplicates, or missing records structures, formats, and relationships
• Design and execution of data migration strategies
• Business and systems analysis and documentation
• Product design and gap analysis to standard product functionality
• Production of design, system, user and procedural documentation
• Application configuration and setup
• Provide system training to both internal and external clients
• Liaising with on-shore and off-shore development teams to deliver robust solutions on time if required.
• Identify and analyze risks and issues for the program or project portfolio in conjunction with project managers
• Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify causes and anticipate implications.
• Develop and test detailed functional designs for business solution components and prototypes.
• Write development specifications and interface with customers to test modifications and resolve any issues that arise.
• Participate within data migrations, integrations, report design, and design of security

Minimum Requirements Education, Skill & Abilities

• 12+ years Microsoft D365 CE development experience to include integration, Implementation, and migration techniques.
• 4+ years Microsoft D365 CE ( architecture experience.
• Experience in migrations and Implementations
• Experience with C# and JavaScript.
• Expert in Power Pages
• Agile Development experience.
• Enhance/ Customize Dynamics 365 CE for customers based on their business requirements.
• Deep understanding of Microsoft Power Platform technologies.
• Deep understanding of Microsoft Dataverse platform.
• Expert level experience in any of Sales and Marketing modules and any of these is bonus Field Service, Customer Service, and project services modules.
• Proven track record of successful project delivery.
• Good listening skills, with the ability to quickly resolve problems, action solutions with the ability to work under pressure.
• Understanding and assimilating information from various sources.
• Being able to recognize and deal with conflict or sensitive situations.
• A clear ability to organize your own time and resources.
• Effective and clear written communication skills.
• Certifications PL200, PL400, PL600, MB210, MB220, MB230, MB240 preferred