Microsoft Dynamics Analyst

Summary: The Microsoft Dynamics Analyst will support MS Dynamics 365 Business Central while also acting in a Business Analyst capacity. This role involves resolving application issues, facilitating implementation support, and documenting business processes. The analyst will also coordinate user acceptance testing and support multiple corporate applications. Experience in the pharmaceutical industry is a plus, along with strong analytical and problem-solving skills.

Key Responsibilities:

• Provide support for application issues and work with vendors if needed to resolve issues.
• Provide implementation and post implementation support for MS Dynamics. Facilitate working sessions with business end-user representatives and vendors to determine and document both current-state and future state processes, workflow diagrams, requirements and user acceptance test scripts.
• Review of SDLC deliverables for completeness, accuracy and applicability.
• Gather and document business process and system requirements.
• Develop system and user testing scenarios, test scripts and checklists.
• Coordinate the planning, scheduling and oversight of user acceptance testing (UAT).
• Participate in the organizational change management and user adoption process.
• Support multiple corporate applications including issue resolution and user account management.

Key Skills:

• Previous experience with Microsoft Dynamics 365 Business Central
• 4 - 6 years experience in business analysis experience
• Experience in the pharmaceutical industry a plus.
• Ability to break down and document complex processes.
• Excellent analytical and problem-solving skills.

Salary (Rate): £52.50 hourly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT