Microsoft Dynamics 365 CRM Administrator

Job Summary

We are looking for a Senior Microsoft Dynamics 365 CRM Administrator to manage, maintain, and support CRM applications, users, security, and environments.

Key Responsibilities

• Manage Dynamics 365 CRM users, teams, security roles, and permissions.
• Configure forms, views, dashboards, tables, and business rules.
• Manage Dev, Test, UAT, and Production environments.
• Import, export, and deploy CRM solutions between environments.
• Monitor and troubleshoot workflows, Power Automate flows, and system jobs.
• Manage data imports, exports, and data quality.
• Troubleshoot CRM access, performance, and production issues.
• Manage backups, environment capacity, and system updates.
• Support integrations with SharePoint, Outlook, and other applications.
• Coordinate with developers, functional consultants, and business teams.
• Maintain documentation and follow security best practices.

Required Skills

• Strong experience in Microsoft Dynamics 365 CRM administration.
• Knowledge of Dataverse and Power Platform.
• Experience with security roles, business units, and teams.
• Knowledge of Power Automate and workflows.
• Experience with solution management and deployments.
• Basic knowledge of FetchXML, plugins, JavaScript, and Web API.
• Good troubleshooting and communication skills.