Microsoft & Apple Endpoint Support Specialist
Posted 1 day ago by I-Giants
Negotiable
Undetermined
Remote
Remote
Summary: The Microsoft & Apple Endpoint Support Specialist role involves providing comprehensive support for Microsoft and Apple endpoint environments. This fully remote position is aimed at candidates with strong expertise in Microsoft systems and a working knowledge of Apple device support. The contract is for two months with a high potential for extension, starting immediately.
Key Responsibilities:
- Provide end-to-end support for Microsoft and Apple endpoint environments
- Manage device lifecycle including deployment, configuration, maintenance, and troubleshooting
- Ensure compliance with organizational security standards and access policies
- Diagnose and resolve endpoint-related issues using secure remote support tools
- Support users across multiple devices and operating systems
- Maintain asset tracking and ensure endpoint compliance
Key Skills:
- Strong experience with SCCM (Microsoft Configuration Manager)
- OS deployment and patch management
- Implementation of security policies and compliance controls
- Asset tracking and endpoint compliance management
- Hands-on experience with Microsoft Intune for unified endpoint management
- Experience with device configuration and compliance policies
- Proficiency in Microsoft Entra (Azure AD)
- Experience with BeyondTrust (Bomgar) or similar remote support tools
- Strong troubleshooting and remote issue resolution skills
- Basic to intermediate experience supporting macOS devices
- Experience with JAMF for Apple device management
- Knowledge of MDM, device onboarding, software deployment, and security
Salary (Rate): £50+ hourly
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job Title: Microsoft & Apple Endpoint Support Specialist (2 Openings)
Location: Remote (US-Based Only)
Duration: 2-Month Contract (High Potential for Extension)
Start Date: Immediate
Job Overview
We are seeking skilled Endpoint Support Specialists with strong expertise in Microsoft environments and working knowledge of Apple device support. This is a fully remote opportunity open to candidates based in the United States.
Key Responsibilities
- Provide end-to-end support for Microsoft and Apple endpoint environments
- Manage device lifecycle including deployment, configuration, maintenance, and troubleshooting
- Ensure compliance with organizational security standards and access policies
- Diagnose and resolve endpoint-related issues using secure remote support tools
- Support users across multiple devices and operating systems
- Maintain asset tracking and ensure endpoint compliance
Required Skills & Experience
Microsoft Environment:
- Strong experience with SCCM (Microsoft Configuration Manager)
- OS deployment and patch management
- Implementation of security policies and compliance controls
- Asset tracking and endpoint compliance management
- Hands-on experience with Microsoft Intune for unified endpoint management
- Experience with device configuration and compliance policies
- Proficiency in Microsoft Entra (Azure AD)
- Identity and access management
- Conditional access
- Authorization and security monitoring
Remote Support Tools:
- Experience with BeyondTrust (Bomgar) or similar remote support tools
- Strong troubleshooting and remote issue resolution skills
Apple Environment:
- Basic to intermediate experience supporting macOS devices
- Experience with JAMF for Apple device management
- Knowledge of MDM, device onboarding, software deployment, and security