Messagepoint Developer – Healthcare Payer

Job Summary

We are seeking an experienced Messagepoint Developer with hands-on experience in the Messagepoint platform and healthcare payer communications. The ideal candidate will be responsible for designing, configuring, and maintaining personalized member communications across print and digital channels.

Key Responsibilities

• Develop, configure, and maintain Messagepoint templates, reusable content, variations, and workflows.
• Create and update member communications related to enrollment, benefits, claims, billing, coverage, and plan changes.
• Implement business rules and personalization using member data.
• Integrate Messagepoint with enterprise applications using REST APIs and available connectors.
• Collaborate with business, operations, compliance, and technology teams to gather requirements.
• Support delivery of letters, statements, emails, and other member communications.
• Perform unit, integration, and regression testing and troubleshoot production issues.
• Maintain technical documentation and follow healthcare privacy, security, and change-control standards.

Required Skills

• Hands-on experience with the Messagepoint platform.
• Experience with Customer Communications Management (CCM), document composition, or content management platforms.
• Knowledge of templates, reusable content, personalization, business rules, and data-driven communications.
• Experience with REST APIs, JSON, and XML.
• Strong analytical, troubleshooting, and communication skills.
• Experience working in Agile environments.

Preferred Qualifications

• Healthcare payer or health insurance industry experience.
• Knowledge of member enrollment, benefits, claims, Explanation of Benefits (EOB), and billing communications.
• Understanding of HIPAA and healthcare privacy and regulatory requirements.
• Experience with SQL, JavaScript, or scripting for integrations and data validation.