member service representative

member service representative

Posted Today by Randstand (USA)

Negotiable
Outside
Remote
fulton, maryland (remote)

Summary: The role involves hiring Healthcare Call Center Representatives for a remote position that requires local residency in Fulton, Maryland. Candidates must have reliable internet and a dedicated workspace, along with a minimum of two years of customer service or call center experience, preferably in healthcare. This position emphasizes the need for onsite equipment pickup and addressing internet issues as necessary.

Key Responsibilities:

  • Provide customer service support in a healthcare call center environment.
  • Address customer inquiries and resolve issues effectively.
  • Ensure reliable internet connectivity and maintain a dedicated workspace.
  • Participate in onsite equipment pickup as required.

Key Skills:

  • Minimum of 2 years of customer service experience.
  • Previous call center experience preferred, especially in healthcare.
  • Strong communication and problem-solving skills.
  • Ability to work remotely with reliable internet access.

Salary (Rate): £19.57 hourly

City: Fulton

Country: United States

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

We will be hiring for onsite Healthcare Call Center Representatives at our client in Fulton! These positions are 100% remote roles but must be local to Fulton as onsite equipment pickup and/or internet issues will be required for onsite work. Must have reliable internet (proof is required) and dedidcated, remote workspace. Must have minimum 2 years of Customer Service experience or previous Call Center experience; Healthcare preferred. Great opportuni