Medical Virtual Assistant - AI trainer

Job Title: Medical Administrative Assistant - AI trainer

Job Type: Full-time

Location: Remote

Job Summary: Join our customer's team as a Medical Administrative Assistant - AI trainer, where your expertise in medical office administration will directly shape the future of healthcare technology. Leverage your in-depth knowledge of medical information handling and administrative processes to enhance the intelligence and reliability of AI-driven solutions. If you have a passion for clear communication and are eager to impact the intersection of healthcare and technology, this role is for you.

Key Responsibilities:

• Model and document best practices in health information management, appointment scheduling, and insurance processing for AI training purposes.
• Serve as a subject matter expert (SME) on medical terminology, office protocols, and patient data workflows.
• Collaborate with AI development teams to provide insights and feedback from a medical administrative perspective.
• Review and validate AI outputs to ensure accuracy in understanding and application of medical administrative tasks.
• Create written and verbal examples of authentic medical office communications to train language models.
• Assist in developing comprehensive datasets that reflect real-world medical administrative scenarios.
• Identify gaps in AI knowledge and propose solutions for continuous improvement of training data.

Required Skills and Qualifications:

• Proven experience as a Medical Secretary, Medical Administrative Assistant, or similar healthcare administrative role.
• Extensive knowledge of health information handling, appointment systems, and insurance processing.
• Exceptional written and verbal communication skills, with meticulous attention to detail.
• Strong organizational skills and ability to manage multiple priorities in a remote setting.
• Comfort with technology and a willingness to engage with AI-driven tools and platforms.
• Ability to translate complex medical administrative processes into clear, structured documentation.
• Strong analytical skills and a proactive approach to problem-solving in a collaborative team environment.

Preferred Qualifications:

• Experience training or onboarding others in medical office environments.
• Exposure to medical AI, data annotation, or related healthcare technology projects.
• Advanced certifications in medical office administration or health information management.