MAO [Manhattan Active OMNI] Support Engineer

Summary: The MAO [Manhattan Active OMNI] Support Engineer role requires a candidate with extensive technical and functional support experience in MAO, along with a strong background in order management and fulfillment. The position emphasizes analytical skills and troubleshooting capabilities, with a preference for programming experience in various languages. The role is remote and classified as outside IR35.

Key Responsibilities:

• Provide technical and functional support for MAO [Manhattan Active OMNI].
• Manage MAO configurations and extensions.
• Support order management and fulfillment processes.
• Utilize SQL for data management and reporting.
• Conduct Rest API testing using tools like Postman and JMeter.
• Analyze and troubleshoot issues effectively.

Key Skills:

• Minimum 5 years of MAO Technical and Functional Support experience.
• Minimum 5 years of experience with MAO Configurations and Extensions.
• 5-10 years of Order Management and Fulfillment related experience.
• 5-10 years of Omni Channel/Retail domain experience.
• 3-5 years of SQL experience.
• Rest API testing experience using tools like Postman, JMeter, etc.
• Good Analytical and Troubleshooting skills.
• 3-5 years of programming language experience like MuleSoft, Java, Golang, Dot Net, etc. (preferred).
• 3-5 years of SCI Report creation experience (preferred).

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT