Job Description
Must-have skills: JCL, CICS, TSO, ISPF, COBOL. Preferred: Systematics (IM/IMPACS, ST/Savings Time). Core deposit banking experience is key.
Key Responsibilities
- Provide advanced production support for primarily IM, ST, and additional Deposits applications
- Lead troubleshooting and resolution of complex production incidents and processing issues.
- Support batch processing, online systems, file transmissions, and application recovery procedures.
- Partner with clients, project teams, developers, and operations teams on implementations, enhancements, and issue resolution.
- Perform root cause analysis and drive corrective actions for recurring issues.
- Develop and maintain support, recovery, and operational documentation.
- Participate in on-call support and major incident response activities.
- Mentor team members and serve as a subject matter expert for assigned applications.
Qualifications
- 7+ years experience supporting banking or financial applications in a mainframe environment.
- Strong knowledge of z/OS, JCL, CICS, TSO/ISPF, batch processing, and job scheduling.
- Experience with production support, incident management, and application recovery.
- Strong analytical, troubleshooting, and communication skills.
- Ability to work independently while collaborating across technical and business teams.
Rate:
Not specified
Location:
Remote
IR35 Status:
Not specified
Remote Status:
Remote
Industry:
IT
Seniority Level:
Senior