Mainframe Support Engineer

Mainframe Support Engineer

Posted 4 days ago by FEDRUS GLOBAL LLC

Negotiable
Undetermined
Remote
Remote

Summary: This Support Engineer II role is focused on providing overnight production support for mainframe and open systems, ensuring operational stability across critical banking platforms. Key responsibilities include monitoring production schedules, troubleshooting job failures, and supporting workflow automation while maintaining SLAs. The position requires expertise in various technical tools and processes related to production support. The role is remote, catering to the needs of the banking sector.

Key Responsibilities:

  • Provide overnight production support for mainframe and open systems
  • Monitor production schedules and troubleshoot job failures
  • Support workflow automation and maintain SLAs
  • Ensure operational stability across critical banking platforms

Key Skills:

  • Mainframe Operations Support
  • IBM Scheduling Tools
  • JCL Job Restart Knowledge
  • ROSCOE
  • Production Monitoring & Troubleshooting
  • Incident Triage & Resolution
  • Batch Processing Support
  • 3rd Shift Production Support Experience

Salary (Rate): £27 yearly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Core Role Summary

This Support Engineer II will provide overnight production support for mainframe, open systems, and backup processing environments. The role focuses on monitoring production schedules, troubleshooting job failures, supporting workflow automation, maintaining SLAs, and ensuring operational stability across critical banking platforms.

Must Have Skills

• Mainframe Operations Support • IBM Scheduling Tools • JCL Job Restart Knowledge • ROSCOE • Production Monitoring & Troubleshooting • Incident Triage & Resolution • Batch Processing Support • 3rd Shift Production Support Experience