Role Overview
We are seeking an experienced Mainframe High Availability Engineer to support mainframe enhancements, production stability, and high-availability operations. The ideal candidate will have strong mainframe development skills, hands-on production support experience, and expertise in root-cause analysis, change management, testing, and technical documentation.
Key Responsibilities
- Analyze, develop, review, and implement code or configuration changes for assigned mainframe enhancements and production fixes.
- Ensure changes meet established technical requirements, quality standards, and agreed acceptance criteria.
- Prepare and maintain test evidence, implementation plans, and backout procedures for every change.
- Diagnose and resolve escalated production incidents in a high-availability mainframe environment.
- Document troubleshooting activities, resolutions, escalation paths, and root-cause analysis (RCA) findings.
- Update operational runbooks and technical documentation as required.
- Link all deliverables to the assigned team work items and provide regular status updates.
- Participate in multi-party code reviews, change reviews, and knowledge-transfer sessions.
- Support reliable system operations while minimizing service disruptions and operational risks.
Required Skills & Experience
- Hands-on experience in Mainframe Development and High-Availability Environments.
- Strong production support, incident troubleshooting, and root-cause analysis skills.
- Experience delivering mainframe code enhancements, fixes, or configuration changes.
- Knowledge of change management, implementation planning, and backout procedures.
- Experience preparing test evidence and technical implementation documentation.
- Ability to work with formal acceptance criteria and structured review processes.
- Strong analytical, problem-solving, documentation, and communication skills.
- Ability to collaborate with technical teams and provide effective knowledge transfer.
Key Deliverables
- Technical analysis documents.
- Reviewed mainframe code or configuration changes.
- Test results and supporting evidence.
- Implementation and backout notes.
- Root-cause analysis reports.
- Updated operational runbooks and knowledge-transfer documentation.