We are recruiting a MACH Business Analyst / Consultant for a global digital solutions provider, to join a composable commerce programme. You will lead and shape discovery with the client, run workshops and translate business needs into clear, build-ready requirements across MACH commerce and order management (OMS).
Key responsibilities
- Lead discovery and run client workshops with business and technical stakeholders
- Capture, analyse and document requirements, user stories and acceptance criteria
- Map current and target state processes across commerce, fulfilment and order management
- Define integration requirements across headless commerce, OMS, PIM, payments, search and ERP
- Work closely with architects, engineers and product owners in an Agile delivery team
- Support backlog refinement, prioritisation and sprint planning
- Present findings and recommendations to senior client stakeholders
Essential experience
- Proven consulting experience in a client-facing BA role
- Strong discovery and workshop facilitation background
- Hands-on experience with MACH architecture and composable commerce (ideally commercetools or Fluent OMS)
- Commerce platform experience with at least one of: commercetools, BigCommerce, Elastic Path, Commerce Layer, Spryker, Saleor, Kibo or a similar headless platform
- and/or OMS experience with at least one of: Fluent Commerce, Manhattan Active Omni, Kibo, OneStock, IBM Sterling, Salesforce Order Management or a similar platform
- Solid Agile delivery experience (Scrum or Kanban, Jira or similar)
- Ability to work on site for the initial discovery phase, then fully remote
- Excellent written and verbal communication
Desirable
- Omnichannel or retail order management exposure (ship from store, click and collect, distributed inventory and fulfilment)
- Knowledge of APIs, event-driven integration and headless CMS
- Retail, online retail or digital banking sector exposure
- Familiarity with the MACH Alliance ecosystem and typical composable stack partners (search, CMS, payments, PIM)
Contract details
- Location: On site for the initial discovery phase, then fully remote
- Duration: 6 months initial, with likely extension of 6 to 9 months
- Start: ASAP
- Rate: Market rates, outside IR35
Rate:
Not specified
Location:
United Kingdom
IR35 Status:
Outside
Remote Status:
Remote
Industry:
Consulting
Seniority Level:
Not Specified