loss mitigation specialist
Posted Today by Randstand (USA)
Negotiable
Outside
Remote
philadelphia, pennsylvania (remote)
Summary: The Loss Mitigation Specialist serves as the main contact for homeowners facing financial difficulties, focusing on negotiating solutions for delinquent mortgage accounts. This role involves managing a high volume of communication while assessing borrower financials for relief options. Adherence to investor and regulatory guidelines is crucial in this position. The role is remote and based in Philadelphia, Pennsylvania.
Key Responsibilities:
- Act as the primary point of contact for homeowners in financial hardship.
- Negotiate workout solutions for mortgage accounts that are 60+ days delinquent.
- Manage a high volume of inbound and outbound communication.
- Evaluate borrower financials to determine eligibility for relief options.
- Ensure compliance with investor and regulatory guidelines.
Key Skills:
- Strong negotiation skills.
- Ability to manage high volumes of communication.
- Understanding of mortgage accounts and financial assessments.
- Knowledge of investor and regulatory guidelines.
- Excellent customer service skills.
Salary (Rate): £24.00 hourly
City: Philadelphia
Country: United States
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
The Loss Mitigation Specialists acts as the primary point of contact for homeowners experiencing significant financial hardship. This role is responsible for reducing potential losses by negotiating workout solutions for 60+ day delinquent mortgage accounts. You will manage a high volume of inbound and outbound activity, evaluating borrower financials to determine eligibility for relief options while ensuring strict adherence to investor and regulatory gui