Responsibilities
- Facilitate Scrum ceremonies: sprint planning, daily stand-ups, reviews, and retrospectives.
- Manage sprint progress, impediments, dependencies, and Agile delivery.
- Gather and analyze business requirements from stakeholders.
- Create user stories, acceptance criteria, process flows, and functional requirements.
- Perform hands-on Salesforce configuration including objects, fields, page layouts, flows, validation rules, reports, dashboards, and permissions.
- Support UAT, testing, releases, and production issues.
- Collaborate with Product Owners, Developers, QA, and business teams.
Requirements
- 3+ years of Salesforce BA/Admin experience.
- Strong hands-on Salesforce configuration experience.
- 3+ years of Scrum Master/Agile experience preferred.
- Strong requirements gathering and stakeholder-management skills.
- Experience with Jira/Azure DevOps and Salesforce.
- Salesforce Administrator and/or Scrum certification preferred.