Live Broadcast Operations Associate

Summary: The Live Broadcast Operations Associate role involves monitoring live broadcasts, troubleshooting issues, and collaborating with stakeholders to ensure successful execution for premier partners. This position is remote and is offered as an initial six-month assignment. The ideal candidate will have a strong background in video content operations and broadcast technology. The role requires proactive management of projects and effective communication with technical teams.

Key Responsibilities:

• Monitoring of top-tier Live broadcasts
• Troubleshooting and escalation of issues
• Communication with Technical Analyst and engineering teams
• Review, triage, and investigation of problems (initial root cause analysis)
• Establishment and maintenance of strong cross-functional partnerships with key stakeholders
• Management of key projects independently from initiation through completion
• Proactive identification and mitigation of risks in project execution
• Provision of visibility to all deliverables, timelines, and issues through frequent status updates

Key Skills:

• 2+ years of experience in video content operations, broadcast operations, entertainment or related industries
• Experience at a studio, media company, in post-production, social media, and/or at a video platform
• Ability to manage multiple priorities simultaneously and understanding of automated technology, traditional broadcast technology, and Live streaming fundamentals
• Willingness to deep dive in the technical broadcast contribution pipeline: Path (redundant, diverse), transcoding settings, captions / subtitles, etc.
• Understanding of the Live broadcast environment (i.e., switching and routing knowledge, network monitoring and troubleshooting, etc.)
• Understanding or relevant experience with streaming and re-streaming software
• Experience in fast-paced and dynamic environments
• Experience working on a large cross-functional team
• Additional European language is a plus

Salary (Rate): £32

City: London

Country: UK

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT