Life Sciences CRM Solutions Architect

Key Responsibilities

• Serve as the primary subject matter expert for Veeva Vault CRM — platform capabilities, configuration, data, security, workflows, and integrations
• Define CRM architecture across Vault CRM, Salesforce Life Sciences Cloud, Salesforce Marketing Cloud, and legacy Veeva CRM environments
• Conduct Business Requirements and Solution Design workshops with client stakeholders
• Translate business requirements into functional/non-functional requirements, solution designs, and technical specifications
• Assess existing CRM environments and recommend modernization, optimization, and migration strategies
• Provide architectural leadership throughout implementation — design reviews, configuration oversight, testing strategy, and deployment planning
• Mentor CRM configuration, development, integration, and technical resources
• Participate in client presentations and executive-level discussions on CRM strategy and architecture

Required Skills

• 7+ years of CRM solution design, implementation, or architecture experience — preferably in life sciences
• 5+ years hands-on experience with Veeva CRM and/or Veeva Vault CRM
• Strong understanding of CRM integrations, APIs, data flows, and enterprise integration patterns
• Experience in life sciences commercial processes — field engagement, account/territory management, omnichannel
• Strong client-facing consulting and stakeholder management skills
• Excellent verbal and written communication skills

Preferred Skills

• Experience with Salesforce Life Sciences Cloud and/or Salesforce Health Cloud
• Experience with Salesforce Marketing Cloud in an omnichannel ecosystem
• Experience with MDM, data warehouse/data lake, and commercial analytics ecosystems
• Background supporting or modernizing legacy Veeva CRM environments

Location & Work Model: Fully Remote — EST timezone alignment required.

Engagement Details

Open to both Contract and Full Time arrangements. Immediate sourcing underway — apply with your updated resume and relevant Veeva/Salesforce project examples.