Responsibilities
- Develop training materials based on outlines and requirements provided by the Training Manager.
- Create and maintain presentations, user guides, quick reference guides, job aids, and knowledge base content.
- Update existing training materials to ensure accuracy and relevancy.
- Apply branding, formatting, and design standards across all learning deliverables.
- Partner with Learning Design and project teams to support training for SaaS solutions and business initiatives.
- Draft communications supporting new system deployments and organizational changes.
Qualifications
- 3+ years of experience in training content development, instructional design support, technical writing, or related roles.
- Strong PowerPoint, Word, and content creation skills.
- Excellent written communication and document formatting abilities.
- Experience supporting software, SaaS, or business transformation initiatives preferred.
- Ability to work independently and manage multiple deliverables.
Preferred Skills
- Experience with Learning Management Systems (LMS).
- Familiarity with adult learning principles and instructional design methodologies.
- Highly desirable: Adobe RoboHelp and Valamis LMS experience.