Lead Platform Architect - Adobe Journey Optimizer (AJO)

Role Overview

We are seeking an experienced Lead Platform Architect – Adobe Journey Optimizer (AJO) to lead the technical architecture, solution design, platform configuration, and integration of Adobe Journey Optimizer for an enterprise implementation.

The ideal candidate should have strong hands-on expertise in AJO, Adobe Experience Platform (AEP), Real-Time CDP, journey orchestration, and offer decisioning, with the ability to lead technical implementation activities.

Key Responsibilities

• Lead the end-to-end technical architecture and solution design for Adobe Journey Optimizer.
• Design detailed customer journeys and technical solutions for prioritized MVP marketing use cases.
• Define and finalize AJO workspace, sandbox, channel, and platform configuration architecture.
• Architect integrations between AJO, Adobe Real-Time CDP audiences, and messaging infrastructure.
• Lead hands-on AJO base configurations, including journeys, events, actions, channels, and related platform settings.
• Design and evaluate offer decisioning solutions using Adobe Journey Optimizer Decisioning or PEGA.
• Assess existing Oracle Eloqua and SendGrid implementations, including integrations, data flows, and messaging capabilities.
• Develop detailed technical architecture documentation, integration specifications, and configuration plans.
• Provide technical leadership and guidance to development and implementation teams.
• Collaborate with client stakeholders, solution architects, and delivery teams to ensure successful implementation.

Required Skills

• Strong hands-on experience in Adobe Journey Optimizer architecture, configuration, and implementation.
• Expertise in Adobe Experience Platform (AEP) and Adobe Real-Time Customer Data Platform (RTCDP).
• Experience with customer journey orchestration, audience segmentation, personalization, and omnichannel campaigns.
• Strong understanding of AJO integration patterns, APIs, event-driven architecture, and messaging infrastructure.
• Experience designing and implementing offer decisioning solutions.
• Ability to independently lead technical architecture and implementation activities.
• Experience developing detailed solution design and technical architecture documentation.
• Strong technical leadership, stakeholder management, and communication skills.

Good-to-Have Skills

• Experience with Oracle Eloqua and SendGrid.
• Knowledge of PEGA Customer Decision Hub.
• Adobe Journey Optimizer or Adobe Experience Platform certifications.
• Experience delivering enterprise-scale marketing technology implementations.

Expected Deliverables

• AJO detailed solution design and architecture documentation.
• MVP journey designs and technical implementation briefs.
• Finalized AJO workspace and channel configuration architecture.
• AJO and RTCDP integration design.
• Initial AJO platform configurations.