Lead Consultant, Property Manager Automation Audits
Posted 4 days ago by Latestly AI
Negotiable
Undetermined
Remote
London Area, United Kingdom
Summary: The Lead Consultant role at thepropertymanager.ai involves delivering Data & Automation Audits for property management businesses, focusing on identifying automation opportunities and creating actionable roadmaps. The consultant will lead client discovery sessions, map workflows, and present findings to enhance operational efficiency. This position requires strong communication skills and the ability to work independently while collaborating with a freelance data analyst. The role is project-based, with a focus on delivering high-ROI automation initiatives over a three-week engagement period.
Key Responsibilities:
- Lead client discovery sessions to understand current operations.
- Identify automation opportunities and quantify time/cost savings.
- Map workflows and document the client's operating system.
- Produce actionable automation roadmaps and present recommendations.
- Collaborate with a freelance data analyst to gather metrics and support findings.
- Deliver final presentations and conduct client playback workshops.
Key Skills:
- 5+ years in operations consulting, process improvement, or business transformation.
- Experience in property management or proptech.
- Proven ability to map workflows and identify automation opportunities.
- Strong communication and client-facing skills.
- Proficient in visual tools (Miro, Lucidchart) and data collaboration (Google Sheets).
- Fluent in English, with a preference for UK or South Africa dialects.
Salary (Rate): undetermined
City: London Area
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Overview
thepropertymanager.ai is a growing community of 4,000+ property management professionals across the UK (A subpublication of Latestly AI 45,000 subscribers). We help property operators become more efficient by using automation and AI to remove repetitive admin and streamline key workflows. We’re now launching a Data & Automation Audit service: a focused, 3-week engagement that gives property managers a clear roadmap of where automation will deliver the biggest impact. We’re looking for an experienced Lead Consultant to deliver these audits end-to-end — leading client discovery, mapping workflows, and producing actionable automation roadmaps (supported by a freelance data analyst).
Purpose of the Role
You’ll be the client-facing lead responsible for:
- Understanding how each property management business currently operates (people, tools, processes, data).
- Identifying automation opportunities and quantifying time/cost savings.
- Turning findings into a clear 3-month roadmap of high-ROI automation initiatives.
- Presenting recommendations and helping shape follow-on pilot projects.
Audit Structure & Timeline
Each audit runs for 3 weeks, following a clear, repeatable framework:
Week 1 – Map the Operating System
- Lead stakeholder interviews across key functions (leasing, maintenance, finance, renewals).
- Document the client’s People, Tools, Processes, and Objects (the core of their operating system).
- Map 5–10 workflows and highlight major pain points and manual work.
- Work with a data analyst to gather baseline metrics (volume, time, error rates).
- Output: Operating System Map + baseline metrics summary.
Week 2 – Identify Automation Opportunities
- Apply the Time × Frequency Matrix to pinpoint high-effort, high-volume tasks that are strong automation candidates.
- Build one Journey Map for a core process (e.g. leasing or maintenance) and highlight automation opportunities across steps.
- Quantify time or cost savings with analyst support.
- Output: Opportunity list with estimated ROI per workflow.
Week 3 – Prioritise & Roadmap
- Assess each opportunity by Impact, Effort, Alignment, and Synergy.
- Select 3–5 “quick wins” for immediate pilots.
- Produce a 6–8 slide Automation Roadmap presentation outlining next steps, estimated savings, and tool recommendations.
- Output: Final presentation and client playback workshop.
Deliverables
- Interview and data-collection notes.
- Workflow maps and operating system summary.
- Time–Frequency and Journey Map visuals.
- Opportunity and prioritisation tables.
- Final Automation Roadmap presentation deck (branded).
Experience Required
- 5+ years in operations consulting, process improvement, or business transformation,
- Experience within: Property management or proptech, or
- Proven experience mapping workflows and identifying automation opportunities (RPA, CRM, or AI-enabled processes).
- Strong communication and client-facing skills; able to lead discovery sessions and translate findings into clear business cases.
- Confident using visual tools (Miro, Lucidchart) and collaborating with analysts (Excel/Sheets, basic data dashboards).
- Comfortable working independently with light central support; fluent in English (UK or South Africa preferred).
Tools & Methods
- Mapping: Miro, Whimsical, Lucidchart
- Documentation: Notion, Google Workspace
- Data collaboration: Google Sheets, Looker Studio (via analyst support)
- Presentation: Google Slides / PowerPoint
Engagement Terms
Freelance / project-based (3-week part time projects. Total = 15 hours work). Typical fee: £450-700 day rate or fee per audit depending on experience and scope. Remote, with availability for client sessions during UK hours. Strong potential for ongoing work as the service scales.
About thepropertymanager.ai
ThePropertyManager.ai is a fast-growing community and platform connecting thousands of property management professionals. Our mission is to make property management more efficient through practical automation, better data, and shared best practices.
Next Steps
If you’re interested: Send a short introduction (2–3 paragraphs) describing your relevant experience to elliot.gold@thepropertymanager.ai Include 1–2 examples of similar process improvement or automation projects you’ve led. Note your availability and project-rate expectations.