About the Role
We’re hiring a change management professional to drive adoption on AI transformation engagements for our clients.
You’ll make sure the AI solutions we build are actually used, trusted, and embedded into day-to-day operations.
Responsibilities
- Develop and execute change management strategies for AI and agentic AI programs
- Assess change impact and readiness across roles, processes, and teams
- Run stakeholder mapping and engagement, from executive sponsors to frontline users
- Build communication plans, training programs, and adoption playbooks
- Address resistance, trust, and job-impact concerns around AI with clear, honest messaging
- Define and track adoption KPIs, working with delivery teams to tie them to business outcomes
- Support the path from pilot to production through user feedback loops and champion networks
- Contribute to steering committee updates and reusable change toolkits
Qualifications
- 15+ years in change management, ideally on technology, data, AI and/or digital transformation programs
- Experience with a structured methodology (Prosci ADKAR, Kotter, or similar); certification preferred
- Exposure to AI/ML or automation programs, with a practical understanding of adoption challenges
- Strong facilitation, communication, and stakeholder management skills
- Comfortable working with senior leaders and cross-functional delivery teams
- Experience in manufacturing, logistics, or other operations-heavy industries is a plus