Lead Business Systems Analyst
Posted 4 days ago by Hays
£60,000 Per year
Undetermined
Remote
Poole, England, United Kingdom
Summary: The Lead Business Systems Analyst will play a crucial role in a transformation programme aimed at upgrading the AX Dynamics ERP estate. This permanent position involves managing the Business Applications team and ensuring service continuity while supporting the Head of Applications. The role requires extensive experience with Microsoft Dynamics AX and related applications, focusing on troubleshooting and implementing solutions. The successful candidate will also be responsible for documenting solution requirements and leading a team of technical specialists.
Key Responsibilities:
- Manage the Business Applications team during the Microsoft Dynamics AX upgrade.
- Coordinate with the IT function to ensure service continuity for Business Systems.
- Conduct root cause analysis and resolve issues related to data, application code, and user-generated system issues.
- Obtain, understand, translate, and document solution requirements.
- Lead and develop a team of up to 10 technical specialists.
- Work collaboratively with business and IT stakeholders.
Key Skills:
- Experience with Microsoft D365, AX 2012, Workday HR, Asset Management Software, Beacon CRM, SharePoint, and DocuSign configuration and administration.
- Security administration for Opas, D365 CRM, FirstClass, Opera, NG.
- Understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers.
- Proven experience with troubleshooting methodologies and issue resolution techniques.
- Able to develop and interpret technical documentation.
Salary (Rate): £60,000 yearly
City: Poole
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
A large, well-respected organisation are looking for a Lead Business Systems Analyst to support on one of their transformation programmes to upgrade its AX Dynamics ERP estate to a new landscape. You will directly be supporting the Head of Applications and be a vital part of the Business Applications team. This is a permanent role.
Your New Role
In this role, you will manage the Business Applications team as part of the Microsoft Dynamics AX upgrade. You will coordinate with the IT function to ensure service continuity for Business Systems. Experience across Microsoft Dynamics AX, implementation, troubleshooting and overall support experience. Responsibilities will include conducting root cause analysis, resolve issues, and implement preventive measures to address data, application code, and user-generated system issues. You will also obtain, understand, translate, and document solution requirements to achieve the desired outcomes.
What you'll need to succeed
Experience with supporting enterprise and desktop applications: Microsoft D365, AX 2012, Workday HR, Asset Management Software, Beacon CRM SharePoint and DocuSign configuration and administration, Security administration for Opas, D365 CRM, FirstClass, Opera, NG Working with and an understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers Proven significant experience with troubleshooting methodologies, and issue resolution techniques. Able to develop and interpret technical documentation. The ability to lead and develop a team of up to 10 technical specialists while working collaboratively with business and IT stakeholders.
What you'll get in return
Salary £60,000 Remote 26 days' annual leave plus Bank Holidays Outstanding pension scheme (contributions of up to 16% of basic salary) Life assurance Health and dental cashplan
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Sophia Redpath now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk