Negotiable
Outside
Remote
USA
Summary: The role of a Data Engineer focuses on implementing conversational AI and chatbot solutions, requiring extensive experience in AI and chatbot platforms. Candidates should have a strong background in configuring chatbots and creating performance dashboards, along with expertise in AI/ML related to large language models. The position is remote and emphasizes hands-on experience with data analytics platforms.
Key Responsibilities:
- Implement AI/chatbot solutions using platforms like Drift, Dialogflow, Kore.ai, or Rasa.
- Configure Drift Bionic Chatbot and perform prompt engineering and conversational design.
- Create performance dashboards to monitor metrics such as answer rate and fallback triggers.
- Utilize AI/ML experience related to large language models and chatbots.
- Work with Databricks or other data analytics platforms.
- Act as a subject matter expert on conversational AI and Drift LLM integration.
Key Skills:
- 12+ years of overall IT experience.
- Hands-on experience with AI/chatbot implementation.
- Proficiency in chatbot platforms like Drift or similar.
- Experience in prompt engineering and conversational design.
- Knowledge of AI/ML related to large language models.
- Python or scripting knowledge is a plus.
- Experience with Databricks or data analytics platforms.
- Strong understanding of conversational AI integration.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Job Role: Data Engineer
Experience: 8-12 Years
Location: Remote
Visa: Except GC
Job Description:
"Conversational AI & Chatbot Specialist. Minimum 12+ years overall IT experience, with hands-on AI/chatbot implementation in the U.S. Drift or similar chatbot/LLM platforms (e.g. Dialogflow, Kore.ai, Rasa)
Drift Bionic Chatbot Configuration
Prompt engineering and conversational design
Create performance dashboards (answer rate, deflection, fallback triggers).
AI/ML experience tied to LLMs and chatbots
Python or scripting knowledge is a plus
Hands-on with Databricks or data analytics platforms.
SME on conversational AI and Drift LLM integration."