Knowledge Management Program Manager

Summary: The Knowledge Management Program Manager is responsible for overseeing global knowledge and documentation projects, collaborating with vendors and stakeholders to communicate metrics and trade-offs effectively. This role requires managing multiple projects simultaneously while prioritizing based on business needs and navigating uncertainties to drive creative solutions. The ideal candidate will also have experience in project ownership and management, particularly in diverse community support and knowledge management.

Key Responsibilities:

• Manage global knowledge and documentation projects/programs with vendor providers or cross-functional stakeholders.
• Communicate trade-offs between metrics in managing projects to stakeholders.
• Effectively communicate feedback, challenges, roadblocks, and insights to appropriate audiences.
• Apply knowledge strategy across various workflows while meeting specific regional and industry needs.
• Manage multiple projects simultaneously, prioritizing based on business needs and impact.
• Navigate uncertainty and find creative solutions to drive the business forward.

Key Skills:

• Strong project ownership and management skills.
• Self-direction and ability to work independently.
• Experience or familiarity with delivering programs through outsourced vendor partners.
• Experience working with or in support of diverse communities.
• Knowledge Management experience.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other