Juniper RE

Summary: The Juniper RE position involves validating configurations, supporting network health assessments, and troubleshooting network issues during installations of campus switches. The role requires a strong understanding of network equipment and the ability to provide ongoing support and knowledge transfer. The technician will also contribute to root cause analyses and assist in the creation of implementation plans. This position entails remote work with expected travel of 50-60% for installations and support.

Key Responsibilities:

• Validate configurations for new installations, network changes, and software upgrades.
• Support network health assessments of hardware and software during equipment installation.
• Complete installation and validation tasks to ensure alignment with established guidelines and capabilities.
• Assist in the creation of implementation, integration, and migration plans, and provide operational support during installations.
• Troubleshoot network issues encountered during the installation process.
• Provide ongoing, informal knowledge transfer related to Campus Switches.
• Open OEM TAC cases on behalf of the VA for software/configuration issues or hardware failures.
• Deliver ad-hoc written summary reports on equipment and network issues to the RE and VA Engineering staff.
• Contribute technical input to major service outage root cause analyses and corrective action reports.
• Follow installation procedures and test plans, and document results for sharing with VA Networking staff and the RE.
• Serve as a configuration expert on the proposed campus equipment.
• Interpret and create network diagrams as needed.
• Adhere to established operations and support procedures.
• Respond to and resolve technical issues via the VA MS Teams support channel during installations.
• Provide input to and follow implementation plans for equipment migrations.
• Execute scripted migration procedures during installations.
• Act as a Subject Matter Expert (SME) in the configuration and implementation of Campus Switches integrations with related systems (e.g., IPAM, LiveAction, ISE, Palo Alto, Server/Core Switches).
• Provide remote support when not on travel.

Key Skills:

• Basic understanding of equipment and connector types.
• Familiarity with various types of equipment and connectors needed to successfully install switches.
• Understanding of different fiber optic cable types and connection methods used during installation.
• Knowledge of how to replace equipment with minimal impact to ongoing services or operations.
• Basic awareness of the power needs and configurations for the equipment being installed.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT