Junior RPA Support Analyst - UiPath (Remote EST/CST) - W2 role
Posted Today by 1765353493
Negotiable
Outside
Remote
USA
Summary: The Junior RPA Support Analyst role involves providing operational support for UiPath RPA bots within ERP-related processes, focusing on troubleshooting, monitoring, and customer support rather than full development. The position is fully remote, requiring candidates to be in the Eastern or Central Time Zone for effective collaboration. The role offers a contract duration of 12+ months with potential for extension or full-time employment.
Key Responsibilities:
- Monitor, troubleshoot, and support UiPath RPA bots
- Investigate bot failures, errors, and performance issues
- Work with business users to resolve automation-related inquiries
- Escalate complex issues to RPA Engineers when needed
- Maintain documentation of incidents and resolutions
- Ensure high-quality support with strong attention to detail
Key Skills:
- Bachelor's degree preferred
- Foundational RPA experience (coursework, internship, or entry-level work)
- Exposure to UiPath (preferred)
- Strong analytical and troubleshooting skills
- Customer service mindset and ability to communicate clearly
- Basic knowledge of:
- SQL
- VBA/VB scripting or Excel Macros
- Working with APIs
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Junior RPA Support Analyst (Remote EST/CST)
Location: Remote (Eastern or Central Time Zone preferred)
Duration: 12+ Months (High potential for extension or full-time)
Employment Type: Contract / CTH
Job Description
We are seeking a Junior RPA Support Analyst to provide daily operational support for UiPath RPA bots used within ERP-related business processes. The role focuses on troubleshooting, monitoring, and customer support, not full development. You will work closely with RPA Engineers and business users to resolve automation issues and ensure smooth bot performance.
This position is fully remote, but candidates must be in the Eastern or Central Time Zone for effective team coordination.
Responsibilities
- Monitor, troubleshoot, and support UiPath RPA bots
- Investigate bot failures, errors, and performance issues
- Work with business users to resolve automation-related inquiries
- Escalate complex issues to RPA Engineers when needed
- Maintain documentation of incidents and resolutions
- Ensure high-quality support with strong attention to detail
Required Skills
- Bachelor s degree preferred
- Foundational RPA experience (coursework, internship, or entry-level work)
- Exposure to UiPath (preferred)
- Strong analytical and troubleshooting skills
- Customer service mindset and ability to communicate clearly
- Basic knowledge of:
- SQL
- VBA/VB scripting or Excel Macros
- Working with APIs
Preferred/Additional RPA Tools
Experience with other RPA platforms is also acceptable:
Automation Anywhere, Microsoft Power Automate, Blue Prism, Appian, Kofax, Pega, Workato.