Job Title: Jr. Service Desk Analyst
Location: Remote 80% remote / up to 20% onsite (NYC)
Duration: 12 Months contract (possible of extension)
- Weekend shift: Saturday & Sunday 8 AM 9 PM + Monday 8 AM 8 PM
- Approximately 80% remote / up to 20% onsite (onsite unlikely but asking questions)
- Candidate must be able to report to the office within 48 hours when required
- 1 3 years Service Desk/technical support experience
- ServiceNow
- Bomgar/remote desktop tools
- Hardware/software troubleshooting
- Strong customer service and communication skills
- Associate's or Bachelor's in IT or related field
- Convert-to-FTE opportunity
- Candidate must provide their own IT equipment
Rate:
Not specified
Location:
Remote
IR35 Status:
Not specified
Remote Status:
Remote
Industry:
IT
Seniority Level:
Mid-Level