Job Description: Pega CDH Lead Solutions Consultant (German Speaking) –...

Job Description: Pega CDH Lead Solutions Consultant (German Speaking) –...

Posted Today by Next Ventures

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Negotiable
Undetermined
Remote
Remote, Germany
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Business Alignment Datamodel Data Modeling Management Pega Certified Decisioning Consultant Pega PRPC Solution Design Stakeholder Management User Journey Mapping Verification And Validation

Summary: The role of Pega CDH Lead Solutions Consultant involves leading the design and implementation of Customer Decision Hub solutions, specifically targeting German-speaking stakeholders. The consultant will be responsible for defining decisioning strategies and ensuring the delivery of personalized customer engagement solutions. This position is remote but requires the consultant to be based in the EU. The ideal candidate will have extensive experience in Pega CDH and fluency in German.

Key Responsibilities:

  • Lead the design and implementation of Pega Customer Decision Hub (CDH) solutions.
  • Define and execute customer decisioning strategies, including next-best-action frameworks.
  • Collaborate with business stakeholders to gather requirements and translate them into scalable decisioning solutions.
  • Configure and optimize real-time and batch decisioning capabilities.
  • Ensure adherence to Pega decisioning best practices, guardrails, and performance standards.
  • Drive personalization initiatives across channels using CDH capabilities.
  • Provide technical leadership and mentor team members on decisioning architecture and implementation.
  • Work closely with German-speaking clients for requirement clarification, workshops, and solution validation.
  • Analyze campaign performance and continuously optimize decision strategies.

Key Skills:

  • 5+ years of hands-on experience in Pega CDH / Decisioning consulting.
  • Strong expertise in Pega Customer Decision Hub (CDH).
  • Fluency in German (mandatory) – both written and spoken.
  • Experience in decision strategies, arbitration, and next-best-action design.
  • Strong knowledge of customer engagement, segmentation, and personalization techniques.
  • Experience working with real-time and event-driven marketing solutions.
  • Good understanding of data models, integration, and analytics within Pega CDH.
  • Strong stakeholder management and consulting skills.

Salary (Rate): undetermined

City: undetermined

Country: Germany

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Description: Pega CDH Lead Solutions Consultant (German Speaking)
Location: Germany / EU region (Remote)
Open Positions: 1

Role Overview
We are seeking an experienced Pega CDH Lead Solutions Consultant to drive the design and implementation of Customer Decision Hub (CDH) solutions. The role involves leading decisioning strategies, delivering personalized customer engagement solutions, and working closely with German-speaking stakeholders to ensure business alignment and value delivery.

Key Responsibilities

  • Lead the design and implementation of Pega Customer Decision Hub (CDH) solutions.
  • Define and execute customer decisioning strategies, including next-best-action frameworks.
  • Collaborate with business stakeholders to gather requirements and translate them into scalable decisioning solutions.
  • Configure and optimize real-time and batch decisioning capabilities.
  • Ensure adherence to Pega decisioning best practices, guardrails, and performance standards.
  • Drive personalization initiatives across channels using CDH capabilities.
  • Provide technical leadership and mentor team members on decisioning architecture and implementation.
  • Work closely with German-speaking clients for requirement clarification, workshops, and solution validation.
  • Analyze campaign performance and continuously optimize decision strategies.

Required Skills & Qualifications

  • 5+ years of hands-on experience in Pega CDH / Decisioning consulting.
  • Strong expertise in Pega Customer Decision Hub (CDH).
  • Fluency in German (mandatory) – both written and spoken.
  • Experience in decision strategies, arbitration, and next-best-action design.
  • Strong knowledge of customer engagement, segmentation, and personalization techniques.
  • Experience working with real-time and event-driven marketing solutions.
  • Good understanding of data models, integration, and analytics within Pega CDH.
  • Strong stakeholder management and consulting skills.

Preferred Skills

  • Experience in the Travel Industry (Airlines, Railways, or Transportation domains).
  • Exposure to Omnichannel marketing and customer journey orchestration.
  • Experience with advanced analytics and AI-driven decisioning is a plus.

Certifications (Preferred)

  • PCDC (Pega Certified Decisioning Consultant)
  • PCDS (Pega Certified Data Scientist)
  • PCLDA (Pega Certified Lead Decisioning Architect)
    (All preferred but not mandatory)

Experience & Role Details

  • Experience: 5+ years in Pega CDH / Decisioning

Key Competencies

  • Strong consulting and problem-solving skills
  • Excellent communication and stakeholder engagement
  • Ability to lead solution design workshops and drive decisioning strategies
  • Capability to work in onsite-offshore delivery models
  • Results-driven mindset with focus on customer experience optimization
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