Jira Cloud Administrator - 100% Remote

Jira Cloud Administrator - 100% Remote

Posted 5 days ago by 1752142950

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Negotiable
Outside
Remote
USA
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Agile Methodology Agile Project Management Application Programming Interface (API) Atlassian Confluence Automation Business Operations Cloud Administration Cloud Computing Cloud Technology Continuous Integration and Continuous Delivery Data Integrity Device Tracking Software DevOps Github Groovy (Programming Language) JIRA Lifecycle Management Management Project Management Python (Programming Language) Scheme (Programming Language) Scripting Slack (Software) Stakeholder Management Workflows

Summary: We are looking for a detail-oriented Jira Cloud Administrator to manage and optimize our Atlassian Jira environment. The role involves configuring, maintaining, and enhancing Jira Cloud to support agile project management and workflows across various teams. The ideal candidate will have extensive experience with Jira Cloud and a strong understanding of Agile methodologies. This position is fully remote and offers a contract opportunity.

Key Responsibilities:

  • Administer and manage Jira Cloud projects, boards, workflows, permissions, issue types, fields, and screens.
  • Implement and maintain advanced Jira automation rules to streamline repetitive tasks and improve efficiency.
  • Configure Jira Service Management (JSM) queues, SLAs, portals, and customer request types as needed.
  • Collaborate with stakeholders to gather requirements and implement tailored Jira solutions.
  • Develop and maintain custom dashboards and reports to support project tracking and performance metrics.
  • Ensure data integrity, system reliability, and performance optimization.
  • Manage user access, roles, groups, and permissions across Jira and Confluence.
  • Maintain integration with other tools like Confluence, Bitbucket, GitHub, Slack, and external APIs.
  • Partner with DevOps and Engineering teams to support CI/CD pipelines and agile practices.
  • Stay up to date with Atlassian Cloud features and releases; recommend enhancements and best practices.

Key Skills:

  • 3+ years of experience as a Jira Administrator, with hands-on experience managing Jira Cloud environments.
  • Strong understanding of Agile methodologies (Scrum, Kanban) and project lifecycle management.
  • Expertise in workflow design, scheme configuration, automation, and permission schemes.
  • Experience working with Jira Service Management (JSM) and Confluence Cloud.
  • Familiarity with Jira REST APIs, scripting, and integrations with third-party tools.
  • Proficient in creating reports and dashboards for various teams and executives.
  • Strong problem-solving and communication skills; ability to work independently in a remote setup.
  • Experience supporting global or distributed teams is a plus.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Jira Cloud Administrator

Location: 100% Remote USA
Type: Contract

Duration: Long Term

Rate: $50hr. C2C/1099 or $42hr. W2 All Inc.

About the Role:

We are seeking a highly motivated and detail-oriented Jira Cloud Administrator to manage and optimize our Atlassian Jira environment. This individual will be responsible for configuring, maintaining, and enhancing Jira Cloud to support agile project management, workflows, automation, and reporting needs across various teams, including Product, Engineering, and Business Operations.

Key Responsibilities:

  • Administer and manage Jira Cloudprojects, boards, workflows, permissions, issue types, fields, and screens.
  • Implement and maintain advanced Jira automationrules to streamline repetitive tasks and improve efficiency.
  • Configure Jira Service Management (JSM)queues, SLAs, portals, and customer request types as needed.
  • Collaborate with stakeholders to gather requirementsand implement tailored Jira solutions.
  • Develop and maintain custom dashboards and reportsto support project tracking and performance metrics.
  • Ensure data integrity, system reliability, and performance optimization.
  • Manage user access, roles, groups, and permissionsacross Jira and Confluence.
  • Maintain integration with other tools like Confluence, Bitbucket, GitHub, Slack, and external APIs.
  • Partner with DevOps and Engineering teams to support CI/CD pipelinesand agile practices.
  • Stay up to date with Atlassian Cloud features and releases; recommend enhancements and best practices.

Required Qualifications:

  • 3+ years of experience as a Jira Administrator, with hands-on experience managing Jira Cloud environments.
  • Strong understanding of Agile methodologies(Scrum, Kanban) and project lifecycle management.
  • Expertise in workflow design, scheme configuration, automation, and permission schemes.
  • Experience working with Jira Service Management (JSM)and Confluence Cloud.
  • Familiarity with Jira REST APIs, scripting, and integrations with third-party tools.
  • Proficient in creating reports and dashboardsfor various teams and executives.
  • Strong problem-solving and communicationskills; ability to work independently in a remote setup.
  • Experience supporting global or distributed teamsis a plus.

Preferred Qualifications:

  • Atlassian Certified Jira Administrator (ACP-100 or ACP-420) is highly desirable.
  • Experience with tools like ScriptRunner, Automation for Jira, EazyBI, or Insight (Assets).
  • Basic knowledge of SQL, JSON, or scripting languages (e.g., Python, Groovy).
  • Background in ITSM/ITIL frameworks.
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