Jira Administrator - Remote

Jira Administrator - Remote

Posted Today by TekisHub Consulting Services

Negotiable
Undetermined
Remote
Remote or Chicago, Illinois

Summary: The Jira Administrator role focuses on managing and evolving Jira Cloud configurations, ensuring platform scalability, and designing automated workflows. The position requires extensive experience in scripting and integration, particularly with tools like ScriptRunner and REST APIs. Additionally, the role involves enabling AI-assisted workflows and collaborating with AI teams for operationalizing automation within Jira. This is a remote position with a strong emphasis on collaboration across multiple teams and organizations.

Key Responsibilities:

  • Jira Platform Administration: Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules).
  • Ensure platform scalability, governance, and alignment with enterprise operating models.
  • Workflow Design & Automation: Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting.
  • Build advanced automations to reduce manual intervention and improve cycle time.
  • Scripting & Integration: Develop and maintain scripts using tools such as ScriptRunner (Groovy) and REST APIs (Jira, GitHub, ServiceNow, etc.).
  • Enable integrations across toolchain (Jira, GitHub, Jama, CRM, internal systems).
  • Agentic AI Enablement: Design and implement AI-assisted workflows and decision agents, including intelligent triage assignment, automated work classification and routing, and context-aware recommendations.
  • Partner with AI teams to operationalize agent-based automation within Jira workflows.

Key Skills:

  • 10+ years of experience as a Jira Administrator (Cloud preferred).
  • Deep expertise in workflow configuration, schemes, and permissions.
  • Jira Automation / Automation for Jira.
  • Strong scripting experience: Groovy (ScriptRunner), Python, or similar.
  • REST API integrations.
  • Experience with toolchain integrations (e.g., GitHub, CI/CD systems).
  • Proven ability to manage multi-team / multi-org Jira environments.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:
Job Title: Jira Administrator
(Automation, Scripting & Agentic AI)
Location: Remote
Key Responsibilities
Jira Platform Administration
Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
Ensure platform scalability, governance, and alignment with enterprise operating models
Workflow Design & Automation
Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
Build advanced automations to reduce manual intervention and improve cycle time
Scripting & Integration
Develop and maintain scripts using tools such as:
ScriptRunner (Groovy)
REST APIs (Jira, GitHub, ServiceNow, etc.)
Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems)
Agentic AI Enablement
Design and implement AI-assisted workflows and decision agents, including:
Intelligent triage assignment
Automated work classification and routing
Context-aware recommendations (priority, ownership, dependency mapping)
Partner with AI teams to operationalize agent-based automation within Jira workflows

Required Qualifications:
10+ years of experience as a Jira Administrator (Cloud preferred)
Deep expertise in:
Workflow configuration, schemes, and permissions
Jira Automation / Automation for Jira
Strong scripting experience:
Groovy (ScriptRunner), Python, or similar
REST API integrations
Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
Proven ability to manage multi-team / multi-org Jira environments

Suresh

TekisHub, an EEO Employer

We value diversity and are dedicated to fostering an inclusive workplace of Equal Employment Opportunity where everyone is empowered to succeed. All employment decisions are based on qualifications, merit, and business needs.