Jira Administrator

Jira Administrator

Posted 2 weeks ago by 1750859359

Negotiable
Outside
Remote
USA

Summary: The role of Jira Administrator involves supporting a provider enrollment software product team by managing and optimizing the Jira platform to enhance the product development lifecycle. The candidate will be responsible for maintaining the Jira instance, tracking progress, managing defects, and collaborating with cross-functional teams. This position requires a proactive approach to identify risks and recommend workflow enhancements. The ideal candidate will leverage Jira to provide actionable insights and improve team productivity.

Key Responsibilities:

  • Maintain and manage Jira projects, boards, workflows, screens, custom fields, permissions, and automation rules.
  • Ensure accurate configuration and consistent use of Jira for capturing stories, bugs, epics, and tasks related to the provider enrollment product.
  • Create, customize, and maintain dashboards and reports to monitor detailed product development progress.
  • Analyze Jira data to identify trends, bottlenecks, and delivery risks.
  • Provide reports and dashboards along with related Jira training to managers.
  • Monitor and report on defect status and aging to ensure timely resolution.
  • Confirm defects trace to requirements and ensure Jira is being used for all requirements and defect tracking.
  • Support requirements traceability and ensure alignment between stories, epics, and larger product objectives.
  • Ensure proper assignment of tasks and adherence to defined workflows.
  • Validate that work items are being properly updated and transitioned throughout their lifecycle.
  • Proactively monitor Jira data to identify anomalies or indicators of project risk.
  • Provide insights and escalate risks as needed to project and product leadership.
  • Evaluate the current Jira setup and usage patterns.
  • Propose and implement improvements in Jira configuration, workflows, and reporting to enhance team productivity and transparency.

Key Skills:

  • Expertise in Jira administration and configuration.
  • Strong analytical skills for data analysis and reporting.
  • Experience in defect and requirements management.
  • Ability to collaborate effectively with cross-functional teams.
  • Proactive risk identification and management skills.
  • Strong communication and training abilities.
  • Experience in process improvement and workflow enhancements.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:
Location - Remote (Only from TX)
The Client is seeking a detail-oriented and proactive Jira Administrator to support our provider enrollment software product team. This role is critical in ensuring the effectiveness and transparency of our product development lifecycle through expert use of Jira for tracking progress, managing defects, capturing requirements, reporting metrics, and monitoring assignments.
The ideal candidate will not only administer and maintain our existing Jira instance but will also extract actionable insights, identify risks, recommend workflow enhancements, and drive improvements to our Jira setup. This is a cross-functional role requiring close collaboration with product management, development, QA, and leadership teams.
Key Responsibilities:

Jira Administration:

Maintain and manage Jira projects, boards, workflows, screens, custom fields, permissions, and automation rules.
Ensure accurate configuration and consistent use of Jira for capturing stories, bugs, epics, and tasks related to the provider enrollment product.
Progress Tracking & Reporting:
Create, customize, and maintain dashboards and reports to monitor detailed product development progress (e.g., sprint burndown, velocity, throughput, defect aging, story completion).
Analyze Jira data to identify trends, bottlenecks, and delivery risks.
Provide reports and dashboards along with related Jira training to managers.
Defect & Requirements Management:
Monitor and report on defect status and aging to ensure timely resolution.
Confirm defects trace to requirements
Confirm Jira is being used for all requirements and defect tracking
Support requirements traceability and ensure alignment between stories, epics, and larger product objectives.
Assignments & Workflow Oversight:
Ensure proper assignment of tasks and adherence to defined workflows.
Validate that work items are being properly updated and transitioned throughout their lifecycle.
Risk and Issue Identification:
Proactively monitor Jira data to identify anomalies or indicators of project risk (e.g., delays, scope creep, resource issues).
Provide insights and escalate risks as needed to project and product leadership.
Process Improvement:
Evaluate the current Jira setup and usage patterns.
Propose and implement improvements in Jira configuration, workflows, and reporting to enhance team productivity and transparency.