Jira Administrator
Remote
6 months, potential to extend/convert
Video
REQUIRED SKILLS
MUST HAVE: 3–5 years of hands-on Jira administration experience across Cloud or Data Center environments
MUST HAVE: needs someone who can work directly with non-technical Physical Security stakeholders, gather requirements, explain Jira options clearly and train users
MUST HAVE: Strong Jira configuration experience with workflows, automation rules, custom fields, permission schemes, and JQL
MUST HAVE: Hands-on Jira integrations using webhooks, REST APIs, or middleware-based integrations
Experience configuring Jira email-handler/mail-to-ticket ingestion
MUST HAVE: STRONG COMMUNICATION SKILLS
JOB DESCRIPTION
Seeking a hands-on Jira Administrator to support and enhance an evolving Jira environment. This role will configure and administer Jira, build integrations with external systems, support email-to-ticket functionality, and develop clear technical documentation.
The consultant will work directly with non-technical stakeholders to gather requirements, explain Jira capabilities, and train users.
Experience integrating Jira with support or ticketing platforms such as Salesforce or ServiceNow is a plus.