Jira Administrator / Atlassian Specialist
Posted 1 day ago by 1756882024
Negotiable
Outside
Remote
USA
Summary: The Jira Administrator / Atlassian Specialist role is focused on supporting and enhancing the Atlassian Jira Cloud environment, with responsibilities including maintaining and optimizing Jira Software and IT Service Management. The ideal candidate will possess deep expertise in JQL, Jira administration, and automation, and will collaborate with stakeholders to deliver scalable solutions. Experience with Jira on-premise to cloud migration is a strong advantage, along with a basic understanding of Active Directory and access controls. This position is fully remote, based within Texas, USA.
Key Responsibilities:
- Design, configure, and maintain Jira Software and Jira ITSM projects in the Atlassian Cloud environment.
- Develop and optimize JQL queries, workflows, automations, and permissions to support business operations.
- Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions.
- Utilize Jira REST APIs and scripting (HTML/JavaScript) for customizations and integrations.
- Work with key plugins such as ScriptRunner, JMWE, Email This Issue, Extension for Jira Service Desk.
- Provide clear, well-structured documentation and communicate technical concepts effectively to diverse audiences.
Key Skills:
- Experience with Jira administration and development, with a focus on Jira Cloud.
- Strong proficiency in JQL and hands-on experience with Jira ITSM configuration.
- Preferred experience with Jira on-premise to cloud migration, including workflows and data.
- Familiarity with Atlassian Access and basic understanding of Active Directory and access controls.
- Experience with Jira REST APIs, HTML, and JavaScript for custom development.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent), with a focus on documentation and stakeholder engagement.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
Jira Administrator / Atlassian Specialist)
100% Remote, Work Location With-in Texas - United States
Position Overview:
We are seeking a skilled Jira Developer to support and enhance our Atlassian Jira Cloud environment
This role will focus on maintaining, optimizing, and expanding Jira Software and Jira IT Service Management The ideal candidate will have deep expertise in JQL, Jira administration, and automation, and will collaborate Experience with Jira on-premise to cloud migration is a strong plus
While Atlassian Access is primarily managed by another team member, a basic understanding of Active Directory, access controls, and identity management is important for success in this role.
Job Description:
Design, configure, and maintain Jira Software and Jira ITSM projects in the Atlassian Cloud environment.
Develop and optimize JQL queries, workflows, automations, and permissions to support business operations.
Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions.
Utilize Jira REST APIs and scripting (HTML/JavaScript) for customizations and integrations.
Work with key plugins such as ScriptRunner, JMWE, Email This Issue, Extension for Jira Service Desk, Provide clear, well-structured documentation and communicate technical concepts effectively to diverse audiences.
Minimum Qualifications:
Experience with Jira administration and development, with a focus on Jira Cloud.
Strong proficiency in JQL and hands-on experience with Jira ITSM configuration.
Preferred experience with Jira on-premise to cloud migration, including workflows and data.
Familiarity with Atlassian Access and basic understanding of Active Directory and access controls.
Experience with Jira REST APIs, HTML, and JavaScript for custom development.
Exceptional written and verbal communication skills in English (CEFR C2 or equivalent), with a focus on documentation and stakeholder engagement.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | ||
Years | Required/Preferred | Experience |
8 | Required | Experience managing Jira Software and ITSM projects, including workflows, permissions, and automations. |
5 | Required | Expert-level proficiency in JQL (Jira Query Language) for building complex queries. |
5 | Required | Experience using Jira REST APIs and scripting languages for custom integrations and enhancements. |
5 | Required | Exceptional written and verbal communication skills; ability to document technical processes clearly |
3 | Required | Hands-on experience with plugins like ScriptRunner, JMWE, and Email |