job summary
Join our Health & Life Sciences technology services team as an SME-level JDE Technology Support Engineer. In this role, you will play a key part in maintaining system stability, resolving complex technical challenges, and optimizing Oracle JD Edwards EnterpriseOne environments for our enterprise client base.
location: Telecommute
job type: Contract
salary: $53.33 - 63.33 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities
- Deliver SME-level technical support and problem resolution for Oracle JD Edwards EnterpriseOne systems.
- Create and implement Requests for Change (RFCs) while maintaining technical knowledge base documentation.
- Collaborate with vendor partners and service management leads to diagnose root causes and prevent service disruptions.
- Proactively monitor system health and implement integration best practices across enterprise workflows.
qualifications
7-10 years of hands-on technical experience with Oracle JD Edwards EnterpriseOne.
Strong expertise in Oracle JDE EnterpriseOne SOA Integration.
Proven track record in incident and problem management within complex enterprise environments.
Excellent communication and technical leadership skills.
PREFERRED QUALIFICATIONS
Prior experience in Application Managed Services (AMS) environments.
Background supporting technology platforms within the Health & Life Sciences sector.
skills
Tier 3
integration architecture
business systems
JD Edwards EnterpriseOne
system monitoring
Oracle
performance tuning
SOA
functional integration
Coordinate
troubleshoot
issue resolution
proactively
service-oriented
Life Sciences
continuous improvement
managing Change
Problem Management
mentor
operational risks
Managed Services
root-cause analysis
vendor management
service management
team leadership
technical Subject Matter Expert
lead technical
technical knowledge
application support