IVR Tester

Summary: The IVR Tester role involves evaluating and testing Interactive Voice Response systems to ensure functionality and user experience. The position is remote, allowing for flexibility in work arrangements. The tester will be responsible for identifying issues and providing feedback for improvements. This role is crucial for enhancing customer interactions through automated systems.

Key Responsibilities:

• Evaluate and test IVR systems for functionality and user experience.
• Identify issues and provide feedback for system improvements.
• Collaborate with development teams to ensure quality standards are met.
• Document testing processes and results for future reference.

Key Skills:

• Experience in testing IVR systems.
• Strong analytical and problem-solving skills.
• Excellent communication skills.
• Familiarity with automated testing tools.

Salary (Rate): £40

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT