ITSM Transformation Program Manager

Summary: The ITSM Transformation Program Manager is responsible for leading and managing the transformation of IT Service Management processes. This role involves overseeing project execution and ensuring alignment with organizational goals. The position can be performed remotely or from Cambridge, Massachusetts.

Key Responsibilities:

• Lead the ITSM transformation initiatives.
• Manage project timelines, budgets, and resources.
• Collaborate with stakeholders to ensure alignment with business objectives.
• Monitor and report on project progress and outcomes.
• Facilitate training and change management activities.

Key Skills:

• Proven experience in IT Service Management.
• Strong project management skills.
• Excellent communication and stakeholder management abilities.
• Knowledge of ITIL frameworks.
• Experience with transformation projects.

Salary (Rate): £48,000 yearly

City: Cambridge

Country: United States

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT